Hi Ray - See below
At 08:15 PM 8/22/2011, Ray Pelletier wrote: >On Aug 22, 2011, at 3:17 PM, Michael StJohns wrote: > >> Hi folks - >> >> I just reserved with the hotel and was quite surprised at the cancellation >> policy. >> >> Could you please confirm - Cancel before 1 Nov - no charge, 1-7 Nov 1 night, >> after 7 Nov full amount? > >As stated on the meeting site: <http://www.ietf.org/meeting/82/hotel.html> > >Guest Cancellation: Individuals may cancel reservations without penalty until >7 days prior to scheduled check-in/arrival. In case of cancellation between 3 >and 7 days prior to scheduled check-in/arrival, the Hotel holds the right to >charge the individuals one nightÂ’s stay as a cancellation fee. In case of >cancellation less than 3 days prior to the scheduled check-in/arrival or >non-arrival or no-show, the Hotel holds the right to charge the individuals >for the entire scheduled stay as a cancellation fee. The policy stated on the hotel web site (to which I had to agree to get the reservation) was Nov 1-7 1 day, after Nov 7 - full amount. Obviously a disconnect. >We strive at each meeting to get the best cancellation policies that we can, >looking for a 1 day cancellation penalty for a cancellation. Often, in Asia >and Europe in particular, they will not agree to this. We did negotiate this >pretty heavily to get the terms we now have. Originally, the hotel wanted to >the entire stay to be charged for cancellation or no-show at the cut-off date >(26 October). Could you refresh my memory as to which hotels we stayed at had this policy? I literally cannot remember having any hotel cancellation policy with more than a single night fee ever. I will point out there are at least two hotels in walking distance with only slightly more expensive rack rates that have only a 1 night fee if you don't cancel at least 24 hours in advance. It may be useful to have the hotel re-address the cancellation fee issue in light of that. Thanks - Mike >While this may only a solution for some, names may be substituted without >penalty up to the event. > >Guest Substitution: Guests may substitute names for reserved rooms without >penalty up to the event. > >Ray > >> >> Seriously? This is extreme. I can understand a 1 day fee up to the date of >> the reservation and maybe even charging the full amount if I don't cancel, >> but paying $1500+ because I had to cancel at the last moment seems a bit >> confiscatory. >> >> Mike >> >> _______________________________________________ >> Ietf mailing list >> [email protected] >> https://www.ietf.org/mailman/listinfo/ietf
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