First you need to look at the real log file. I'm not running the 3.7.2 clinet I'm still on 3.2 for windows. and I believe the log location changed slightly. In 3.2 the file is located in C:\Documents and Settings\UserID\Local Settings\Application Data\simias\Simias.log You can set this file to log ag DEBUG level by editing the Simias.log4net file in the same directory (similar directory for 3.7.2) Change the first line that says: <level value="INFO" /> to <level value="DEBUG" /> Save the file. You will not need to restart anything, it will immediately start logging debug information. Force a sync and then check the Simias.log file and see if any of the files are identified. Some times this problem is only solveable on the server side. It is possible that there is an entry in the iFolder database on the server for a particular file, but that file may not exist on the file system on the server. If this is the case the server will tell the client it has x files to sync, but because the file doesn't exit it can not sync the file. We don't have any tools to remove the invalid records from the database, so the only way I have found to fix this issue is to go into the data directory on the server and create a file with the name of the file that is missing. Let it sync to the client, then delete it from the client and the record will be removed along with the file. An easy way to find these types of errors on the server is to have debug logging turned on, then grep the Simias.log file for these words "Could not find file" (e.g. grep Simias.log "Could not find file" It will return something like this: Could not find file "/opt/ifolder3/ifolder3data/simias/SimiasFiles/c2514f11-7623-4abe-9f4d-62b1c5e3393d/Admin/PM/Unified Methodology/Novell Unified Delivery Process ver11.odp". OR a missing directory would look like this: Could not find a part of the path "/opt/ifolder3/ifolder3data/simias/SimiasFiles/8a7d52cb-e77b-4ec6-938d-3844c0673c9e/novell/satmetrix/satmetrixNTS/premiumSurvey/q408files". Feature Request: a Tool like "gwcheck" maybe, that you could run on the client or the server to repair such entries from the database. Hope this helps. Ron
>>> On 7/14/2009 at 1:50 PM, in message >>> <[email protected]>, "Vince D. >>> Kimball" <[email protected]> wrote: Hi, I have a Windows computer and a Macintosh computer with the iFolder 3.7.2 client on them. I'm getting a message on each machine that says "3 items not synchronized." If I look at the Synchronization Log on the Mac, there is a message "Not Synchronized" followed by the name of the iFolder. Also it seems that at some points, the iFolder client stops synchronizing and I have to stop it and restart to get it to work again. Any suggestions as to how to troubleshoot this issue? -- Vince _______________________________________________ ifolder-dev mailing list [email protected] http://forge.novell.com/mailman/listinfo/ifolder-dev
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