Ron,
That is great info. Thanks for sharing.
Have you actually logged a feature request in Bugzilla for your
"gwcheck" type of utility? If so, do you mind sharing the bug number?
I would think having you push for it caries a lot of weight with the
Novell iFolder development team.
Regards,
Brad
Ron Randquist wrote:
First you need to look at the real log file. I'm not running the 3.7.2
clinet I'm still on 3.2 for windows. and I believe the log location
changed slightly. In 3.2 the file is located in C:\Documents and
Settings\UserID\Local Settings\Application Data\simias\Simias.log
You can set this file to log ag DEBUG level by editing the
Simias.log4net file in the same directory (similar directory for 3.7.2)
Change the first line that says:
<level value="INFO" />
to
<level value="DEBUG" />
Save the file. You will not need to restart anything, it will
immediately start logging debug information.
Force a sync and then check the Simias.log file and see if any of the
files are identified.
Some times this problem is only solveable on the server side. It is
possible that there is an entry in the iFolder database on the server
for a particular file, but that file may not exist on the file system on
the server. If this is the case the server will tell the client it has
x files to sync, but because the file doesn't exit it can not sync the file.
We don't have any tools to remove the invalid records from the database,
so the only way I have found to fix this issue is to go into the data
directory on the server and create a file with the name of the file that
is missing. Let it sync to the client, then delete it from the client
and the record will be removed along with the file.
An easy way to find these types of errors on the server is to have debug
logging turned on, then grep the Simias.log file for these words "Could
not find file" (e.g. grep Simias.log "Could not find file"
It will return something like this:
Could not find file
"/opt/ifolder3/ifolder3data/simias/SimiasFiles/c2514f11-7623-4abe-9f4d-62b1c5e3393d/Admin/PM/Unified
Methodology/Novell Unified Delivery Process ver11.odp".
OR a missing directory would look like this:
Could not find a part of the path
"/opt/ifolder3/ifolder3data/simias/SimiasFiles/8a7d52cb-e77b-4ec6-938d-3844c0673c9e/novell/satmetrix/satmetrixNTS/premiumSurvey/q408files".
Feature Request: a Tool like "gwcheck" maybe, that you could run on the
client or the server to repair such entries from the database.
Hope this helps.
Ron
>>> On 7/14/2009 at 1:50 PM, in message
<[email protected]>, "Vince
D. Kimball" <[email protected]> wrote:
Hi,
I have a Windows computer and a Macintosh computer with the iFolder 3.7.2
client on them. I'm getting a message on each machine that says "3 items
not synchronized." If I look at the Synchronization Log on the Mac, there
is a message "Not Synchronized" followed by the name of the iFolder.
Also it seems that at some points, the iFolder client stops synchronizing
and I have to stop it and restart to get it to work again.
Any suggestions as to how to troubleshoot this issue?
-- Vince
_______________________________________________
ifolder-dev mailing list
[email protected]
http://forge.novell.com/mailman/listinfo/ifolder-dev
------------------------------------------------------------------------
_______________________________________________
ifolder-dev mailing list
[email protected]
http://forge.novell.com/mailman/listinfo/ifolder-dev
_______________________________________________
ifolder-dev mailing list
[email protected]
http://forge.novell.com/mailman/listinfo/ifolder-dev
