At 2:14 -0400 4/18/02, Anne Keller-Smith wrote: >Hi, > >Is this supposed to be so hard, or am I missing something? > >My father decided to take advantage of Earthlink's trial deal. >He turned the Mac on for the first time, and started on the Setup >screen. After inputting all his info, it dialed up Earthlink and >then wouldn't take his credit card. He called them up and they >decided it was because of the middle initial on his credit >card, which isn't asked for on the Setup screen. > >Then it wanted his local dialup number. Why can't >Earthlink look this up itself? So then we had to call >and get that. And then we had to call and get the mail >server info. > >Then Earthlink says we'll have to separately configure PPP which >makes NO sense. Is this right?
Sorry, I can't help you, but this is an example of why I dropped EarthStink. Dennis -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | SPECIAL LIST PRICES - Apple iMac CDROMs from $79.99, iMac DVD CDROMs from $99.99 3 port USB Hub $14.99, 40GB Hard Drive Upgrades $119 <mailto:[EMAIL PROTECTED]> Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
