Boot with shift key held down to omit the extensions. If that brings up the desktop, then you've got an extensions problem in the system folder. Go to Extensions Manager and switch to OS All (instead of "My Settings") and reboot. If that works okay, then it is the new extension the kid installed. Go back to Ext. Mngr. and switch to "My Settings" and go through them, carefully checking anything that looks new or feels odd. (I switch the View to "Items" so everything is in alphabetical order.) Once you find the troublesome ext or control panel, UNCHECK it and reboot. If the computer comes up okay, that was the culprit. Try to live without it. Or, more troublesome but perhaps worthwhile, duplicate the OS ALL settings and add only that particular extension and see if that works ok. Chances are, it was fighting against something else, and by simplifying the other extensions that load, you may be able to use the program. -don
Shannon wrote: > > I'm tryuing to help a friend with some computer problems. She's a teacher > and most of the people in her school are really dense about Macs. It took > me 60 to show her how to open up attachments recieved with email messages in > Eudora. That is something none of the so called "tech" people in her school > could figure out. She literally freaked when I did that. > > Anyway, how do you boot up when there is a blinking question mark? I know > it means that the computer doesn't recognize her system folder, but what > are the keystrokes to get her back to the desktop (I had this happen a few > times but forgot). What should she do afterwards? She said they started > getting the question mark on bootup after one of her kids installed > something relating to the KidPix program. I don't remember the specific > steps to take. > > tnx -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
