Sarah,

I read some of the posts in response to your query, and I'm not sure you 
received an adequate response. The Tech Tools that comes with AppleCare is 
the "deluxe" version, not the "pro." And I suppose you could lump Micromat's 
Drive 10 program (which has not been as thorough as Tech Tools) into the 
"pro" category. So, being the "deluxe" level, it is at a cost point that 
allows it to make sense for Apple to bundle into the AppleCare package for 
basic troubleshooting. As far as booting into OS 9, here's what really 
important. In order for any disk/file utility to properly work and to repair 
a hard drive, specifically if it's your startup drive, you should NOT be 
running it from your startup disk. It is always advisable to actually boot 
your machine from the CD, and to run the utility from the CD. That being the 
case, it becomes somewhat irrelevant as to which OS is on the CD, because 
this has nothing to do with the OS you run your machine on. The bottom line 
is that Tech Tools will work on ANY HFS+ formatted hard drive, whether you 
are typically running OS 9 or OS X. Even if the Tech Tools CD had OS X on it 
as the system, you would still have to take the time to reboot. 

I hope that this helps.

For anyone who is interested, the new version of Drive 10 is available from 
Micromat, and the new version of DiskWarrior will be shipping in a couple of 
weeks. One can never have too many utility programs.

Michelle


In a message dated 7/16/02 3:09:24 PM, [EMAIL PROTECTED] writes:

<< I recently purchased my extended AppleCare warranty after a scare with 
my FP iMac, and have a question (which is also a complaint. heh). How 
come, if Apple is so keep on everyone using OS X, that the 
diagnostic/repair disc that comes with the Protection Plan needs to run 
in OS 9? That drives me up the wall, because I don't have 9 open all the 
time, and it takes so long. frankly, I'm just not a patient person!!
oh well. ; - )
Sarah (who, aside from that one observation, is unbelievably content 
with her FP iMac). >>




------------------------------
Michelle K. Wachtel

Inspiration to Information
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804-794-4606 (phone)
804-794-6435 (fax)
[EMAIL PROTECTED]
<A HREF="http://www.weddingid.com";>www.weddingid.com</A>


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