Up until I installed Jaguar a couple of months ago, I experienced frequent
problems with the internal modem under 10.1.5 - at least 50% of the time I
was losing connections within a couple of minutes or so and the modem was
therefore dropping the line frequently. As I pay telephone charges each time
I make a connection, this was proving costly as well as irritating.

Apple initially appeared to recognise there was a problem as they identified
it via an AppleCare article (106928) on the web but they later modified the
article and claimed it only applied to one ISP (not mine!). Their brilliant
solution was also impressive as it boiled down to reducing the connection
speed. Even that did not work all the time......

I was therefore please, on installing Jaguar, to find that the modem script
had also been updated. And indeed, at a stroke, the problem disappeared. I
have experienced no subsequent dropouts - the connections appear to be solid
as a rock.

During the time when I was experiencing problems I got used to looking at
the Internet Connect log and I still look at it from time to time. One
feature in that log that I did not observe prior to installing Jaguar is
that the procedure for disconnecting appears to fail every time (even though
the line is eventually dropped). If I request a disconnection it seems to
take a long time before I am informed I am off-line (I see the
"disconnecting" information in the menu bar scrolling for quite some time).
A couple of extracts from the log show that everything is not quite working
as it should be. Please note I have had to replace all references to a "+"
sign in the script extracts below as otherwise, when this message is sent,
the modem interprets the log extracts as instructions to disconnect
immediately! So I have replaced "+" symbols with "*" symbols.

> Tue Oct 29 01:32:55 2002 : Terminating on signal 15.
> Tue Oct 29 01:32:55 2002 : ipcp: down
> Tue Oct 29 01:32:56 2002 : sent [LCP TermReq id=0x2 "User request"]
> Tue Oct 29 01:32:56 2002 : rcvd [LCP TermAck id=0x2]
> Tue Oct 29 01:32:56 2002 : Connection terminated.
> Tue Oct 29 01:32:56 2002 : Connect time 71.1 minutes.
> Tue Oct 29 01:32:56 2002 : Sent 2262104 bytes, received 8522271 bytes.
> Tue Oct 29 01:32:58 2002 : CCLWrite : ***
> Tue Oct 29 01:32:59 2002 : CCLMatched : OK\13\10
> Tue Oct 29 01:32:59 2002 : CCLWrite : ATH\13
> Tue Oct 29 01:33:14 2002 : CCLWrite : ***ATH\13
> Tue Oct 29 01:33:17 2002 : CCLWrite : ***ATH\13
> Tue Oct 29 01:33:20 2002 : CCLWrite : ***ATH\13
> Tue Oct 29 01:33:23 2002 : CCLWrite : AT&F\13
> Tue Oct 29 01:33:24 2002 : disconnect script failed
> 
> Tue Oct 29 09:43:00 2002 : Terminating on signal 15.
> Tue Oct 29 09:43:00 2002 : ipcp: down
> Tue Oct 29 09:43:01 2002 : sent [LCP TermReq id=0x2 "User request"]
> Tue Oct 29 09:43:01 2002 : rcvd [LCP TermAck id=0x2]
> Tue Oct 29 09:43:01 2002 : Connection terminated.
> Tue Oct 29 09:43:01 2002 : Connect time 0.8 minutes.
> Tue Oct 29 09:43:01 2002 : Sent 6452 bytes, received 2872 bytes.
> Tue Oct 29 09:43:01 2002 : CCLWrite : ***
> Tue Oct 29 09:43:02 2002 : CCLMatched : OK\13\10
> Tue Oct 29 09:43:02 2002 : CCLWrite : ATH\13
> Tue Oct 29 09:43:17 2002 : CCLWrite : ***ATH\13
> Tue Oct 29 09:43:21 2002 : CCLWrite : ***ATH\13
> Tue Oct 29 09:43:24 2002 : CCLWrite : ***ATH\13
> Tue Oct 29 09:43:27 2002 : CCLWrite : AT&F\13
> Tue Oct 29 09:43:28 2002 : disconnect script failed

Note that in each case I am told the disconnect script has failed (though
the line is dropped some 30 seconds after I have initiated the
disconnection).

This is hardly a show-stopper, more an irritation, but I would like to know
why it is happening. On other systems with an external modem, when I have
requested a disconnection it has taken place immediately - why does the
internal modem behave differently?

Just curious.....

-- 
Steve



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