Ask the customer if he has any personal security programs running, like firewalls, virus checkers, trojan detectors, etc. If he has a firewall, have him enter your mail server's domain (like mail.mydomain.com) as an accepted site.
----- Original Message ----- From: "Jonas S�derblad" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, February 27, 2003 12:20 PM Subject: [imail] Unable to download to Outlook. it seems impossible to download mail into Outlook from the server. Using web mail he can see mail, but although we have tried to help him, he cannot download into Outlook. ______________________________________________________________________ The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] Message Archive............ http://www.mail-archive.com/[EMAIL PROTECTED] To Manage your Subscription......... http://humankindsystems.com/lists
