Upping the number of SMTP Processes has nothing to do with the regular
appearance of 100% CPU utilization. We are still fighting that battle
amongst others. I have my dual P400, 256 Meg Ram configured with over 200
Max Processes allowed, and still get Web Messaging bursts of CPU
over-utilization. Ipswitch will have to eventually address this issue!
At 12:21 PM 7/26/99 -0400, VTCRC Hostmaster wrote:
>I'm just thinking that perhaps if the number of processes smtp is
>allowed to run is increased from the default, this may help things.
>
>I'm a little worried as I just upgraded to 5.05 from 4.07 on three
>systems and am dissappointed that workarounds like the batch file
>below are necessary for the proper operation of things. Our systems
>are not nearly in the serveral thousands of users, so I'm hoping that
>this problem can be fixed by adding to the smtp processes allowed...
>
>Has everyone that has found this problem tried upping the smtp
>processes?
>
>Doug
>----- Original Message -----
>From: Reggie <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Friday, July 23, 1999 4:44 AM
>Subject: Re: [IMail Forum] IMail 5.05 Dies
>
>
>> I have been waiting a long time for a fix for this. The only
>solution I
>> found, especially when you have more than 20k + mail boxes is
>upgrade the
>> server using a quad processor.
>>
>> Keith
>> -----Original Message-----
>> From: Vaughn Thurman <[EMAIL PROTECTED]>
>> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
>> Date: Wednesday, July 21, 1999 7:04 PM
>> Subject: Re: [IMail Forum] IMail 5.05 Dies
>>
>>
>> >Don't try this at home! Web Messaging goes to 100% processor
>utilization
>> >and this kills the webmsg... phone rings, customer yells, you say
>try
>> >again... web msg goes to 100% ...
>> >
>> >:-0
>> >
>> >-V
>> >
>> >----- Original Message -----
>> >From: Gaudin Marius (Softec) <[EMAIL PROTECTED]>
>> >To: <[EMAIL PROTECTED]>
>> >Cc: <[EMAIL PROTECTED]>
>> >Sent: Friday, July 02, 1999 10:08 AM
>> >Subject: AW: [IMail Forum] IMail 5.05 Dies
>> >
>> >
>> >Jeff,
>> >
>> >That's a known problem, caused by the iwebmsg service going to
>100%. It
>> >happens to our mail server about once a month or so. We (and some
>other
>> list
>> >members) are using a workaround similar to this:
>> >
>> >Use NT Performance Monitor to define an Alert "if %Processor Time
>of
>> Process
>> >iwebmsg.exe is over 90%, then run the batchfile kill_iwm.cmd".
>> >
>> >The batchfile kill_iwm.cmd looks as follows:
>> >
>> >rem -------------- Begin of Listing
>> >
>> >@echo off
>> >rem --- Change to utility path, Save actual path
>> >pushd c:\batch
>> >rem --- Kill process (kill.exe is a utility)
>> >kill iwebmsg.exe
>> >rem --- Restart IMail Web Service
>> >net stop "IMail Web Service" /y
>> >net start "IMail Web Service" /y
>> >rem --- Write incident date and time to logfile (tm.exe is a
>utility)
>> >tm /l >> alert-iw.log
>> >echo. >> alert-iw.log
>> >rem --- Restore path
>> >popd
>> >
>> >rem -------------- End of Listing
>> >
>> >Then, save the alert definition into a .pma file and run this file
>from the
>> >startup group of your mail server. Of course, this tool has to run
>in
>> >foreground, which means you need to define an autologin if you want
>it all
>> >automatized.
>> >
>> >We're still using Imail 4.07. We bought the 5.0 version, but it is
>still
>> >waiting on the shelves until this error is fixed (perhaps with
>release
>> 5.07?
>> >;-).
>> >
>> >Good luck, Marius
>> >
>> >-----Urspr�ngliche Nachricht-----
>> >Von: Jeff Madison [mailto:[EMAIL PROTECTED]]
>> >Gesendet am: Freitag, 2. Juli 1999 01:41
>> >An: Imail_List
>> >Betreff: [IMail Forum] IMail 5.05 Dies
>> >
>> >We have been fighting an issue for several days now with IMail
>5.05. It
>> >runs fine for several hours and then the processor on the system
>goes to
>> >100% and the SMTP service dies. The most bizarre thing about this
>problem
>> >is that we ran on 5.05 for almost a week with out any issues and
>now we
>> >can't run for more than 2 or 3 hours. I've investigated every
>possible
>> >cause I can think of from spammers to hackers but can't find aby
>evidence
>> of
>> >abuse on the system. We made no configuration changes to the
>system
>> either.
>> >We've run 4.0x for a long time and like the product but this is
>killing us.
>> >If anyone has had any similar experience or advice please feel free
>to
>> >reply. The process that most often runs out of control and kills
>the
>> >processor is the web messaging but some times SMTP just dies. The
>system
>> >is a dual PII 300 with 512MB of RAM and a 54GB hardware RAID array.
>There
>> >are currently around 40,000 mailboxes on the system. Any
>suggestions
>> would
>> >be greatly appreciated.
>> >
>> >Thank you,
>> >
>> >Jeff Madison
>> >Chief Technology Officer
>> >SISNA, Inc
>> >(801)924-0900 x 101
>> >http://www.sisna.com
>> >
>> >
>> >Please visit http://www.ipswitch.com/support/mailing-lists.html
>> >to be removed from this list.
>> >Please visit http://www.ipswitch.com/support/mailing-lists.html
>> >to be removed from this list.
>> >
>> >
>> >Please visit http://www.ipswitch.com/support/mailing-lists.html
>> >to be removed from this list.
>> >
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
>
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