Has anyone from IMAIL fessed up to this problem? it would seem that
there would be a larger number of "complaints" than I currently see in
this forum (I've only been around for a few days now).
It's a little odd that there is nothing in the FAQs that I see about
this "problem".
We have a program which can remotely montitor and restart processes on
any machine in our domain, which I could use, assuming that at 100?
processor utl. it wouldn't answer querries of the service and therefore
allow my little program to recognize the situation.
man, I hope I have my old registry backup for imail 4.07, which would
occasionaly lock up.
Doug
Rosen Johnson wrote:
>
> Upping the number of SMTP Processes has nothing to do with the regular
> appearance of 100% CPU utilization. We are still fighting that battle
> amongst others. I have my dual P400, 256 Meg Ram configured with over 200
> Max Processes allowed, and still get Web Messaging bursts of CPU
> over-utilization. Ipswitch will have to eventually address this issue!
>
> At 12:21 PM 7/26/99 -0400, VTCRC Hostmaster wrote:
> >I'm just thinking that perhaps if the number of processes smtp is
> >allowed to run is increased from the default, this may help things.
> >
> >I'm a little worried as I just upgraded to 5.05 from 4.07 on three
> >systems and am dissappointed that workarounds like the batch file
> >below are necessary for the proper operation of things. Our systems
> >are not nearly in the serveral thousands of users, so I'm hoping that
> >this problem can be fixed by adding to the smtp processes allowed...
> >
> >Has everyone that has found this problem tried upping the smtp
> >processes?
> >
> >Doug
> >----- Original Message -----
> >From: Reggie <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: Friday, July 23, 1999 4:44 AM
> >Subject: Re: [IMail Forum] IMail 5.05 Dies
> >
> >
> >> I have been waiting a long time for a fix for this. The only
> >solution I
> >> found, especially when you have more than 20k + mail boxes is
> >upgrade the
> >> server using a quad processor.
> >>
> >> Keith
> >> -----Original Message-----
> >> From: Vaughn Thurman <[EMAIL PROTECTED]>
> >> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
> >> Date: Wednesday, July 21, 1999 7:04 PM
> >> Subject: Re: [IMail Forum] IMail 5.05 Dies
> >>
> >>
> >> >Don't try this at home! Web Messaging goes to 100% processor
> >utilization
> >> >and this kills the webmsg... phone rings, customer yells, you say
> >try
> >> >again... web msg goes to 100% ...
> >> >
> >> >:-0
> >> >
> >> >-V
> >> >
> >> >----- Original Message -----
> >> >From: Gaudin Marius (Softec) <[EMAIL PROTECTED]>
> >> >To: <[EMAIL PROTECTED]>
> >> >Cc: <[EMAIL PROTECTED]>
> >> >Sent: Friday, July 02, 1999 10:08 AM
> >> >Subject: AW: [IMail Forum] IMail 5.05 Dies
> >> >
> >> >
> >> >Jeff,
> >> >
> >> >That's a known problem, caused by the iwebmsg service going to
> >100%. It
> >> >happens to our mail server about once a month or so. We (and some
> >other
> >> list
> >> >members) are using a workaround similar to this:
> >> >
> >> >Use NT Performance Monitor to define an Alert "if %Processor Time
> >of
> >> Process
> >> >iwebmsg.exe is over 90%, then run the batchfile kill_iwm.cmd".
> >> >
> >> >The batchfile kill_iwm.cmd looks as follows:
> >> >
> >> >rem -------------- Begin of Listing
> >> >
> >> >@echo off
> >> >rem --- Change to utility path, Save actual path
> >> >pushd c:\batch
> >> >rem --- Kill process (kill.exe is a utility)
> >> >kill iwebmsg.exe
> >> >rem --- Restart IMail Web Service
> >> >net stop "IMail Web Service" /y
> >> >net start "IMail Web Service" /y
> >> >rem --- Write incident date and time to logfile (tm.exe is a
> >utility)
> >> >tm /l >> alert-iw.log
> >> >echo. >> alert-iw.log
> >> >rem --- Restore path
> >> >popd
> >> >
> >> >rem -------------- End of Listing
> >> >
> >> >Then, save the alert definition into a .pma file and run this file
> >from the
> >> >startup group of your mail server. Of course, this tool has to run
> >in
> >> >foreground, which means you need to define an autologin if you want
> >it all
> >> >automatized.
> >> >
> >> >We're still using Imail 4.07. We bought the 5.0 version, but it is
> >still
> >> >waiting on the shelves until this error is fixed (perhaps with
> >release
> >> 5.07?
> >> >;-).
> >> >
> >> >Good luck, Marius
> >> >
> >> >-----Urspr�ngliche Nachricht-----
> >> >Von: Jeff Madison [mailto:[EMAIL PROTECTED]]
> >> >Gesendet am: Freitag, 2. Juli 1999 01:41
> >> >An: Imail_List
> >> >Betreff: [IMail Forum] IMail 5.05 Dies
> >> >
> >> >We have been fighting an issue for several days now with IMail
> >5.05. It
> >> >runs fine for several hours and then the processor on the system
> >goes to
> >> >100% and the SMTP service dies. The most bizarre thing about this
> >problem
> >> >is that we ran on 5.05 for almost a week with out any issues and
> >now we
> >> >can't run for more than 2 or 3 hours. I've investigated every
> >possible
> >> >cause I can think of from spammers to hackers but can't find aby
> >evidence
> >> of
> >> >abuse on the system. We made no configuration changes to the
> >system
> >> either.
> >> >We've run 4.0x for a long time and like the product but this is
> >killing us.
> >> >If anyone has had any similar experience or advice please feel free
> >to
> >> >reply. The process that most often runs out of control and kills
> >the
> >> >processor is the web messaging but some times SMTP just dies. The
> >system
> >> >is a dual PII 300 with 512MB of RAM and a 54GB hardware RAID array.
> >There
> >> >are currently around 40,000 mailboxes on the system. Any
> >suggestions
> >> would
> >> >be greatly appreciated.
> >> >
> >> >Thank you,
> >> >
> >> >Jeff Madison
> >> >Chief Technology Officer
> >> >SISNA, Inc
> >> >(801)924-0900 x 101
> >> >http://www.sisna.com
> >> >
> >> >
> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> >to be removed from this list.
> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html
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> >> >
> >> >
> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> >to be removed from this list.
> >> >
> >>
> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> to be removed from this list.
> >>
> >
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
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> >
> >
>
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