Diarmaid,
For a properly constructed message, that should NOT happen! There must have
been 8 messages (or some combination of messages and Tries) that left these 8
processes (one could have one message, and IMail seto to 20 tries and that
would cause 20 instances of the incorrectly terminated proceses!). If you have
cleared the queue and all the messages were sent, then you should not see the
problem. Kill the smtp32 processes and you should be in good shape.
Unfortunatlely you have still not found the 'cause' and it could happen again.
If it does, follow the method I outlined and if you can locate the message
causing the trouble, I'd like to see it!
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
URL for List Servers: http://www.ipswitch.com/Support/mailing-lists.html
In reply to 25 Aug message from [EMAIL PROTECTED]:
>Daniel
>Thanks for the ideas. I have done what you said about moving the
>messages to a temp folder and then copying them back and it did send
>them (AFTER I had killed all the smtp32.exe processes). There was no
>single message that caused difficulty so I know it isn't due to
>corruption but I did see that having finished sending about 30 mails it
>left 8 smtp32.exe processes running which are now just sitting there.
>What will happen now is that through the day that list of "stuck"
>processes will hit the max number set in the registry and the mails
will
>get stuck in the queue again. One thing that I think you have proved
is
>that each of the processes IS sending its message, it just isn't
closing
>afterwards.
>Thanks for the help
>Diarmaid
>----- Original Message -----
>From: Daniel Donnelly <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: 24 August 1999 20:21
>Subject: Re: [IMail Forum] smtp32.exe
>> Some more info:
>>
>> To get IMail to show the 'sent' dialogs, you will need to make the SMTP
>>
service 'interact' with the desktop (NT settings!!, Thanks Bob S). I've
>also
>> seen it show these when the IMail Client, File, Settings, Sending, is
set
>to
>> 'Show Status'.
>>
>> If still in the Queue and you click off that message and then back on
to
>it
>> and it no longer shows the To:/From: info, then that message has been
>> delivered. Refresh the Queue by clicking another tab and then back to
>Queue
>> and you should see less files, now (assuming no new or new have been
>> processed).
>>
>> Are there a large number of files in the Queue? The ones IMail is
>processing
>> are shown with ~ or _ in name/extension. Are there less of these than
>there
>> are SMTP32 processes? Should not be. There should be one SMTP32 for
each
>> message being processed. If there are more, then there may be one or
>messages
>> in the Queue that are the cause of the trouble. Best technique is to
move
>all
>> the Q and D files in the \spool to another (temporary directory). Now
move
>> back pairs of the Q and D files (have the same name after the first
>letter).
>> Find in Queue tab, and do the Send One. If it goes, great, try another.
If
>not
>> and it leaves a SMTP32 running (hard to say exactly how long to wait,
>check
>> the log to see if it is still processing that file), then you may have
>>
located. Do for each and move any that do not send back to the temp dir.
>>
>> Daniel Donnelly
>> Ipswitch Technical Support
>> ________________________________________________________
>> See our Knowledge Base at http://support.ipswitch.com/kb
>> URL for List Servers:
http://www.ipswitch.com/Support/mailing-lists.html
>>
>>
>>
>> In reply to 24 Aug message from [EMAIL PROTECTED]:
>>
>> >I have gone to the queue many times and clicked on the Send One option
>>
>but I never get any message at all. It acts as if it is ignoring my
>> >requests. I have done this after killing the smtp processes and it
>> >still makes no difference....
>>
>> >I have no listservers running and have a total of 6 mail accounts
using
>> >two different domains (sharing one IP address). I have also come
across
>> >an
>> issue where occasionally I get a bad username or password message
>> >when checking my mail then if I try again it works......
>>
>> >Thanks for your help
>>
>> >Diarmaid
>> >----- Original Message -----
>> >From: Daniel Donnelly <[EMAIL PROTECTED]>
>> >To: <[EMAIL PROTECTED]>
>> >Sent: 23 August 1999 20:31
>> >Subject: Re: [IMail Forum] smtp32.exe
>>
>>
>> >> Actually, IMail is not stopping, but in a state when there is as
many
>> >smtp32
>> >> processes as will be allowed (each taking reasources!) and when a
new
>> >message
>> >> comes in, a new smtp32 will start, but immediatlely shut down. Given
>>
some
>> >> time, IMail will recover and begin processing the messages again. To
>>
sped
>> >this
>> >> up and findout why it is happening, I'd first 'kill' smtp32. Now go
to
>> the
>> >> Queue and find the messages that have zero tries. Highlight and
click
>> >'Send
>> >> One'. If this is a local delivery, you should get a 'Message
>> delivered'
>> >popup.
>> >> If external, it will take longer, but should see same message. If
you
>> get
>> >a
>> >> '..requeued..' message, then it could not be completely delivered
and
>> has
>> >been
>> >> put back for another try. Now try on messages with larger number of
>>
tries.
>> >> The ones with ~ or _ in name/extension are those that were in
process
>> when
>> >the
>> >> 'kill' was issued. Try these last.
>> >>
>> >> Any that show large number of addresses in To, should also be tried
>>
later
>> >in
>> >> the process (they take more time!). But do try them. If succesful or
>>
>requeued,
>> >> then the file will go away, or get its name/extension changed back
to
>> >> normal.
>> >>
>> >> Have you any List Servers? An incorrect setup could cause a 'loop'
>> and
>> >that
>> >> can cause large number of messages, very quickly. Attemping to
>> deliver,
>> >could
>> >> cause more mail, that causes more delivery (smtp32) processes, .....
>>
Find
>> >out
>> >> which list it is and fix ASAP.
>> >>
>> >> Daniel Donnelly
>> >> Ipswitch Technical Support
>> >> ________________________________________________________
>> >> See our Knowledge Base at http://support.ipswitch.com/kb
>> >> URL for List Servers:
>> http://www.ipswitch.com/Support/mailing-lists.html
>> >>
>> >>
>> >>
>> >> In reply to 23 Aug message from [EMAIL PROTECTED]:
>> >>
>> >> >I checked and that is not the problem. Also once about 20
instances
>> >> are
>> >> >running it stops delivering mail. It all just sits in the queue.
Is
>> >>
>> >there anything you know of that would cause this?
>> >>
>> >> >BTW to upgrade to 5.06 do I need to go through all the previous
>> >> upgrades
>> >> >first?
>> >>
>> >> >Thanks for you help.
>> >>
>> >> >Diarmaid
>> >> >----- Original Message -----
>> >> >From: ## Dusty Carden <[EMAIL PROTECTED]>
>> >> >To: <[EMAIL PROTECTED]>
>> >> >Sent: 23 August 1999 13:23
>> >> >Subject: Re: [IMail Forum] smtp32.exe
>> >>
>> >>
>> >> >> Check your logs and look at you relay options. It may be that
>> >> >> someone is relaying mail through your server.
>> >> >>
>> >> >> Dusty
>> >> >>
>> >> >> ----- Original Message -----
>> >> >> From: Diarmaid Mac Aonghusa <[EMAIL PROTECTED]>
>> >> >> To: <[EMAIL PROTECTED]>
>> >> >> Sent: Monday, August 23, 1999 5:40 AM
>> >> >> Subject: [IMail Forum] smtp32.exe
>> >> >>
>> >> >>
>> >> >> > I have just installed Imail 5 and have set up only a few email
>>
>> accounts
>> >> >> none
>> >> >> > of which are very active however I have noticed that there is
>> always
>> >> at
>> >> >> > least 20 instances of smtp32.exe in the task list. Is this
>> normal?
>> >> I
>> >> >> have
>> >> >> > also had times when the queue gets stuck and noone can get
their
>> mail
>> >> >>
>> >> until
>> >> >> > I kill the smtp32.exe instances!!
>> >> >> >
>> >> >> > Has anyone got any ideas?
>> >> >>
>> >> >>
>> >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> >> >> to be removed from this list.
>> >> >>
>> >>
>> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html to
be
>> >>
>> >removed from this list.
>> >>
>> >>
>> >>
>> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> >> to be removed from this list.
>> >>
>>
>> >Please visit http://www.ipswitch.com/support/mailing-lists.html to be
>>
>removed from this list.
>>
>>
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>>
>Please visit http://www.ipswitch.com/support/mailing-lists.html to be
>removed from this list.
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