Kill.exe is part of the NT Resource Kit - it is not a standard NT component.

-Brad Kingsley

ASP/SQL7/COM Hosting
http://www.ORCSWeb.com/



----- Original Message -----
From: Diarmaid Mac Aonghusa <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, August 26, 1999 12:15 PM
Subject: Re: [IMail Forum] smtp32.exe


> You CAN kill the instances but not with task manager.  DOS prompt... tlist
> to get the process list and the 'kill 123' where 123 is the process id.
As
> for fixing it......  I can only suggest going back to 5.05 if that's
> possible.
> ----- Original Message -----
> From: talon <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: 26 August 1999 16:06
> Subject: Re: [IMail Forum] smtp32.exe
>
>
> > This same situation happened to me this morning and the phone still has
> not stopped ringing. We are running imail 5.06, we did not have this
problem
> with 5.05. I came into the office today , to see the Imail machine with 11
> instances of smtp32.exe when using task manager and trying to end the
> process, it would not let me. Eventually it spawned more of these
instances
> and locked up the box. This after rebooting, it happened again, I rebooted
> and on the third time.. the processes seem to have gone away. What causes
> this? How can I prevent it from happening again. My customers are not
happy,
> not happy at all.
> >
> > - Tim
> > ---------- Original Message ----------------------------------
> > From: "Diarmaid Mac Aonghusa" <[EMAIL PROTECTED]>
> > Reply-To: [EMAIL PROTECTED]
> > Date: Thu, 26 Aug 1999 13:13:37 +0100
> >
> > >Daniel
> >
> > I upgraded to the latest version and the problem seems to have gone
> > away..... (I know I should have done that earlier)
> >
> > Thanks for your help anyway.
> >
> > Diarmaid
> > ----- Original Message -----
> > From: Daniel Donnelly <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: 25 August 1999 22:27
> > Subject: Re: [IMail Forum] smtp32.exe
> >
> >
> > > Diarmaid,
> > >
> > > For a properly constructed message, that should NOT happen! There must
> > have
> > > been 8 messages (or some combination of messages and Tries) that left
> > these 8
> > > processes (one could have one message, and IMail seto to 20 tries and
> that
> > > would cause 20 instances of the incorrectly terminated proceses!). If
> you
> > have
> > > cleared the queue and all the messages were sent, then you should not
> see
> > the
> > > problem. Kill the smtp32 processes and you should be in good shape.
> > > Unfortunatlely you have still not found the 'cause' and it could
happen
> > again.
> > > If it does, follow the method I outlined and if you can locate the
> message
> > > causing the trouble, I'd like to see it!
> > >
> > > Daniel Donnelly
> > > Ipswitch Technical Support
> > > ________________________________________________________
> > > See our Knowledge Base at http://support.ipswitch.com/kb
> > > URL for List Servers:
http://www.ipswitch.com/Support/mailing-lists.html
> > >
> > >
> > > In reply to 25 Aug message from [EMAIL PROTECTED]:
> > >
> > > >Daniel
> > >
> > > >Thanks for the ideas.  I have done what you said about moving the
> > > >messages to a temp folder and then copying them back and it did send
> > > >them (AFTER I had killed all the smtp32.exe processes).  There was no
> > > >single message that caused difficulty so I know it isn't due to
> > > >corruption but I did see that having finished sending about 30 mails
it
> > > >left 8 smtp32.exe processes running which are now just sitting there.
> > > >What will happen now is that through the day that list of "stuck"
> > > >processes will hit the max number set in the registry and the mails
> > > will
> > > >get stuck in the queue again.  One thing that I think you have proved
> > > is
> > > >that each of the processes IS sending its message, it just isn't
> > > closing
> > > >afterwards.
> > >
> > > >Thanks for the help
> > >
> > > >Diarmaid
> > > >----- Original Message -----
> > > >From: Daniel Donnelly <[EMAIL PROTECTED]>
> > > >To: <[EMAIL PROTECTED]>
> > > >Sent: 24 August 1999 20:21
> > > >Subject: Re: [IMail Forum] smtp32.exe
> > >
> > >
> > > >> Some more info:
> > > >>
> > > >> To get IMail to show the 'sent' dialogs, you will need to make the
> SMTP
> > > >>
> > > service 'interact' with the desktop (NT settings!!, Thanks Bob S).
I've
> > > >also
> > > >> seen it show these when the IMail Client, File, Settings, Sending,
is
> > > set
> > > >to
> > > >> 'Show Status'.
> > > >>
> > > >> If still in the Queue and you click off that message and then back
on
> > > to
> > > >it
> > > >> and it no longer shows the To:/From: info, then that message has
been
> > > >> delivered. Refresh the Queue by clicking another tab and then back
to
> > > >Queue
> > > >> and you should see less files, now (assuming no new or new have
been
> > > >> processed).
> > > >>
> > > >> Are there a large number of files in the Queue? The ones IMail is
> > > >processing
> > > >> are shown with ~ or _ in name/extension. Are there less of these
than
> > > >there
> > > >> are SMTP32 processes? Should not be. There should be one SMTP32 for
> > > each
> > > >> message being processed. If there are more, then there may be one
or
> > > >messages
> > > >> in the Queue that are the cause of the trouble. Best technique is
to
> > > move
> > > >all
> > > >> the Q and D files in the \spool to another (temporary directory).
Now
> > > move
> > > >> back pairs of the Q and D files (have the same name after the first
> > > >letter).
> > > >> Find in Queue tab, and do the Send One. If it goes, great, try
> another.
> > > If
> > > >not
> > > >> and it leaves a SMTP32 running (hard to say exactly how long to
wait,
> > > >check
> > > >> the log to see if it is still processing that file), then you may
> have
> > > >>
> > > located. Do for each and move any that do not send back to the temp
dir.
> > > >>
> > > >> Daniel Donnelly
> > > >> Ipswitch Technical Support
> > > >> ________________________________________________________
> > > >> See our Knowledge Base at http://support.ipswitch.com/kb
> > > >> URL for List Servers:
> > > http://www.ipswitch.com/Support/mailing-lists.html
> > > >>
> > > >>
> > > >>
> > > >> In reply to 24 Aug message from [EMAIL PROTECTED]:
> > > >>
> > > >> >I have gone to the queue many times and clicked on the Send One
> option
> > > >>
> > > >but I never get any message at all.  It acts as if it is ignoring my
> > > >> >requests.  I have done this after killing the smtp processes and
it
> > > >> >still makes no difference....
> > > >>
> > > >> >I have no listservers running and have a total of 6 mail accounts
> > > using
> > > >> >two different domains (sharing one IP address).  I have also come
> > > across
> > > >> >an
> > > >> issue where occasionally I get a bad username or password message
> > > >> >when checking my mail then if I try again it works......
> > > >>
> > > >> >Thanks for your help
> > > >>
> > > >> >Diarmaid
> > > >> >----- Original Message -----
> > > >> >From: Daniel Donnelly <[EMAIL PROTECTED]>
> > > >> >To: <[EMAIL PROTECTED]>
> > > >> >Sent: 23 August 1999 20:31
> > > >> >Subject: Re: [IMail Forum] smtp32.exe
> > > >>
> > > >>
> > > >> >> Actually, IMail is not stopping, but in a state when there is as
> > > many
> > > >> >smtp32
> > > >> >> processes as will be allowed (each taking reasources!) and when
a
> > > new
> > > >> >message
> > > >> >> comes in, a new smtp32 will start, but immediatlely shut down.
> Given
> > > >>
> > > some
> > > >> >> time, IMail will recover and begin processing the messages
again.
> To
> > > >>
> > > sped
> > > >> >this
> > > >> >> up and findout why it is happening, I'd first 'kill' smtp32. Now
> go
> > > to
> > > >> the
> > > >> >> Queue and find the messages that have zero tries. Highlight and
> > > click
> > > >> >'Send
> > > >> >> One'. If this is a local delivery, you should get a 'Message
> > > >> delivered'
> > > >> >popup.
> > > >> >> If external, it will take longer, but should see same message.
If
> > > you
> > > >> get
> > > >> >a
> > > >> >> '..requeued..' message, then it could not be completely
delivered
> > > and
> > > >> has
> > > >> >been
> > > >> >> put back for another try. Now try on messages with larger number
> of
> > > >>
> > > tries.
> > > >> >> The ones with ~ or _ in name/extension are those that were in
> > > process
> > > >> when
> > > >> >the
> > > >> >> 'kill' was issued. Try these last.
> > > >> >>
> > > >> >> Any that show large number of addresses in To, should also be
> tried
> > > >>
> > > later
> > > >> >in
> > > >> >> the process (they take more time!). But do try them. If
succesful
> or
> > > >>
> > > >requeued,
> > > >> >> then the file will go away, or get its name/extension changed
back
> > > to
> > > >> >> normal.
> > > >> >>
> > > >> >> Have you any List Servers? An incorrect setup could cause a
'loop'
> > > >> and
> > > >> >that
> > > >> >> can cause large number of messages, very quickly. Attemping to
> > > >> deliver,
> > > >> >could
> > > >> >> cause more mail, that causes more delivery (smtp32) processes,
> .....
> > > >>
> > > Find
> > > >> >out
> > > >> >> which list it is and fix ASAP.
> > > >> >>
> > > >> >> Daniel Donnelly
> > > >> >> Ipswitch Technical Support
> > > >> >> ________________________________________________________
> > > >> >> See our Knowledge Base at http://support.ipswitch.com/kb
> > > >> >> URL for List Servers:
> > > >> http://www.ipswitch.com/Support/mailing-lists.html
> > > >> >>
> > > >> >>
> > > >> >>
> > > >> >> In reply to 23 Aug message from [EMAIL PROTECTED]:
> > > >> >>
> > > >> >> >I checked and that is not the problem.  Also once about 20
> > > instances
> > > >> >> are
> > > >> >> >running it stops delivering mail.  It all just sits in the
queue.
> > > Is
> > > >> >>
> > > >> >there anything you know of that would cause this?
> > > >> >>
> > > >> >> >BTW to upgrade to 5.06 do I need to go through all the previous
> > > >> >> upgrades
> > > >> >> >first?
> > > >> >>
> > > >> >> >Thanks for you help.
> > > >> >>
> > > >> >> >Diarmaid
> > > >> >> >----- Original Message -----
> > > >> >> >From: ## Dusty Carden <[EMAIL PROTECTED]>
> > > >> >> >To: <[EMAIL PROTECTED]>
> > > >> >> >Sent: 23 August 1999 13:23
> > > >> >> >Subject: Re: [IMail Forum] smtp32.exe
> > > >> >>
> > > >> >>
> > > >> >> >> Check your logs and look at you relay options.  It may be
that
> > > >> >> >> someone is relaying mail through your server.
> > > >> >> >>
> > > >> >> >> Dusty
> > > >> >> >>
> > > >> >> >> ----- Original Message -----
> > > >> >> >> From: Diarmaid Mac Aonghusa <[EMAIL PROTECTED]>
> > > >> >> >> To: <[EMAIL PROTECTED]>
> > > >> >> >> Sent: Monday, August 23, 1999 5:40 AM
> > > >> >> >> Subject: [IMail Forum] smtp32.exe
> > > >> >> >>
> > > >> >> >>
> > > >> >> >> > I have just installed Imail 5 and have set up only a few
> email
> > > >>
> > > >> accounts
> > > >> >> >> none
> > > >> >> >> > of which are very active however I have noticed that there
is
> > > >> always
> > > >> >> at
> > > >> >> >> > least 20 instances of smtp32.exe in the task list.  Is this
> > > >> normal?
> > > >> >> I
> > > >> >> >> have
> > > >> >> >> > also had times when the queue gets stuck and noone can get
> > > their
> > > >> mail
> > > >> >> >>
> > > >> >> until
> > > >> >> >> > I kill the smtp32.exe instances!!
> > > >> >> >> >
> > > >> >> >> > Has anyone got any ideas?
> > > >> >> >>
> > > >> >> >>
> > > >> >> >> Please visit
http://www.ipswitch.com/support/mailing-lists.html
> > > >> >> >> to be removed from this list.
> > > >> >> >>
> > > >> >>
> > > >> >> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> to
> > > be
> > > >> >>
> > > >> >removed from this list.
> > > >> >>
> > > >> >>
> > > >> >>
> > > >> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > >> >> to be removed from this list.
> > > >> >>
> > > >>
> > > >> >Please visit http://www.ipswitch.com/support/mailing-lists.html to
> be
> > > >>
> > > >removed from this list.
> > > >>
> > > >>
> > > >>
> > > >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > >> to be removed from this list.
> > > >>
> > >
> > > >Please visit http://www.ipswitch.com/support/mailing-lists.html to be
> > > >removed from this list.
> > >
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
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