Re: [IMail Forum] one users' email is down

[mroberts]

The incoming and outgoing settings are individual settings.  What mail program is your customer using? ----- Original Message ----- From: Henry Guzman To: [EMAIL PROTECTED] Sent: Friday, September 03, 1999 2:13 PM Subject: RE: [IMail Forum] one users' email is down Well I created an alias since the problem occurred. It points to a new email address I made for the guy. There was not any other alaises for him. So he gets mail until I can figure something out. Regarding the incoming and outgoing mail server settings, is that in the Control Panel, or is there an individual setting for each account?   Thanks   If the account name is 'bob', make sure you don't also have an alias called 'bob'.  The alias will be used before a named user account.   -----Original Message----- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]> Date: Friday, September 03, 1999 1:38 PM Subject: Re: [IMail Forum] one users' email is down Have you checked the incoming and outgoing mail server settings?-   ---- Original Message ----- From: Henry Guzman To: IMail_Forum Sent: Friday, September 03, 1999 12:56 PM Subject: [IMail Forum] one users' email is down Hello All,     One of my Imail user accounts will not recieve email anymore. It can send it fine. The problem happened suddenly. I've checked the account over and it appears to be set up correctly. How do I trouble-shoot this? I'm not sure where to begin. Thanks in advance   Henry Guzman Administrative Technician 719-576-8575 ext 1 800-296-7687 ext 1 [EMAIL PROTECTED] http://www.mdione.net