If the host in question was the primary host but is now listed as a
virtual domain then the Outlook users will probably need to change
their logon to username%domain.com and it will work.. However
you need to check the new Imail installation to see which domain
is recognized as the primary host.
It works for the Netscape users because that is more than likely
how their login information was already being sent.
Dusty
----- Original Message -----
From: Scott DeLucia <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Sunday, December 05, 1999 8:32 PM
Subject: [IMail Forum] Able to login with Netscape but not Outlook
> Greetings,
>
> I recently experienced a Imail server hardware
> failure. I am now experiencing imap problems. I had
> a server crash so I restored the imail directory
> overtop of an existing install of Imail I had on a
> web server as a disaster recovery tool. I then added
> the ip addresses of the mx records to the web
> server. I then restored the Imail registry from a
> recent backup. I then rebooted with the services
> set to start. Users are now able use imap mail with
> Netscape but, when using Outlook, they are
> repeatedly asked to confirm their username and
> password. I am using Imail v5.08. Has anyone ever
> experienced a similar
> problem? If so, what was the solution?
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