RE: [IMail Forum] No Message Body

Thu, 04 Aug 2005 11:36:00 -0700

Title: RE: [IMail Forum] No Message Body
Yeah, that's not the case here.  I've seen it many times on the plain text spam notifications that get sent out to our users.  I think it was a processing-power sort of thing, so I did some things to mitigate that and it seems to be much better now.

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of De Wysockie, Bill
Sent: Thursday, August 04, 2005 2:08 PM
To: [email protected]
Subject: RE: [IMail Forum] No Message Body

We had a problem with emails sent from Outlook recently. Emails that were opened online (via Web Messaging) appeared with no message body. We discovered that messages sent from Outlook clients that were using stationery resulted in this problem. (If the email was forwarded to another Outlook client, the recipient could open and read the message body.) When the sender "turned off" Outlook stationery, the message bodies appeared online fine.
 
Hope this helps,
 
Bill

From: [EMAIL PROTECTED] on behalf of Dan Horne
Sent: Wed 7/27/2005 8:34 AM
To: [email protected]
Subject: RE: [IMail Forum] No Message Body

That sounds right.  We are using 8.2 HF2 also.  We have already gone
back to Declude 1.82 a few weeks ago.  Actually that may coincide with
when I started seeing these messages.... Hmm... Something to think
about.  What version of Declude are you running?

Anyway all day yesterday when I would look at task manager there would
be 15-20 Declude processes running.  I did some global.cfg surgery
trying to weed out the less effective dnsbl and filter tests.  I figure
that the dnsbl tests are most likely the reason for the extended
lifetime of the Declude processes, and the filter files are the most
likely culprits for higher resource usage.  I'm extremely hesitant to go
back up to 2.06, but I may try it out for a day.

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Mike Nice
> Sent: Wednesday, July 27, 2005 8:43 AM
> To: [email protected]
> Subject: Re: [IMail Forum] No Message Body
>
> There is an error somewhere in IMail's handling; we're
> running 8.20 HF2.
> The mail server will begin generating these "No Message Body"
> messages by
> the dozen, despite having processed the message.    We often see this
> condition coinciding with the SMTPd32 memory usage ballooning
> - it may be related to Declude.
>
> ----- Original Message -----
> From: "Dan Horne" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Tuesday, July 26, 2005 5:24 PM
> Subject: [IMail Forum] No Message Body
>
>
> Some of our users are experiencing a problem where when they send a
> message (using Outlook), they get a bounce back from the postmaster at
> our mail server saying "No message body: [EMAIL PROTECTED]" where
> [EMAIL PROTECTED] is the intended recipient of the message. 
> Anyone seen
> this before?  It has happened several times to users today.  It has
> happened to me a lot in the past few weeks, but I only saw it on
> messages sent by a particular application, so I thought it was related
> to that.  Now regular users are seeing it too (at least 3
> users today on
> separate occasions).
>
> Dan Horne
>
>
>
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