John,
More than 99% of all your "issues" have been fixed in the 8.2 release.
As for new releases not containing any "bugs", that's just not a
realistic
attitude. Whether it's a car, house, hardware or software, there are
ALWAYS
going to be issues. The product is created by people, not a Supreme
Deity.
When 8.2 and the release patches are properly installed there are almost
zero issues.
IMail 8.2 completely changes the way IMAP works - using a new database
format.
If you are running at "100%" that's indicative of problems related to the
machine you are running the software on or other software that's running
on
the machine.
What else is running on the machine? If you are using much more than
DNS,
you are asking for trouble. Mail servers should, IMHO, be dedicated to
the
task with nothing other than the mail server and, perhaps, DNS, running
on
the machine. Know that DNS can, in some installations, use a lot of
machine
processes and consume a lot of hard drive and memory space on the machine
on
which it is installed. One of my 4 DNS servers gets almost as much IP
and
hard drive traffic as my mail server.
Does your network have a HARDWARE FIREWALL? Do you have all unnecessary
ports CLOSED on the firewall? If not, you're probably fending off a lot
of
unnecessary traffic and that can substantially contribute to the slowdown
of
your server.
Do you have an anti-virus program running on the machine. Are the
viruses
updated DAILY. Have you done a manual virus scan on the machine lately?
Are you attempting to use a regular anti-virus client to scan the spool
directories? If you want to scan incoming e-mail, you need a special
anti-virus interface.
Have you scanned the machine for spyware? I recently had a case where a
machine in a medical practice that was a secure machine was having
problems
connecting to the internet because it contained more than 380 spyware
programs. The doctor, to whom the machine belonged, claimed he "never"
went
to sites that would install spyware. Unfortunately spyware is becomming
much more prevalent and can be transmitted to machines of all kinds,
including mail servers. Ours is scanned daily, in the middle of the
night,
and we sometimes see 12 or 15 new spyware programs running after the
scan.
How is your sever configured?
How much memory do you have in the server?
What OS are you running? Win NT is a DEAD operating system and no longer
supported by MS. As such, they are not issuing any more patches or
security
updates for NT. They haven't issued them since June, 2005.
If you are running Win 2K or Win 2003 SERVER do you have ALL the security
and other OS patches in place? NOTE: Many are NOT automatically
installed
and you will need to do a MANUAL SCAN and install some of them.
Have you recently made a lot of domain changes to IMail? If you are
using
IMail's internal database, is it possible that the registry is corrupted?
How are your drives configured on the server?
If you are running RAID, are you running RAID 1 or RAID 5. RAID 1 is the
only kind of redundancy that should be run on a mail server, RAID level 5
slows the throughput down too much.
Are your drives defragmented daily? If not, why not?
Where is your SPOOL directory?
If you are running an external database, you may be creating other
problems.
example: MS SQL is a known memory and process hog and should ALWAYS be
installed onto a dedicated machine.
John, you are attacking a product without telling us anything about your
configuration!
A future version will have a WebMail interface that's much more like
Outlook. It's already in beta-testing. If you've been reading the
messages
you are receiving thru this list, you would know that.
Ipswitch has committed to supporting those who continue to purchase
maintenance agreements. Have they raised their prices? Yes.
Did they make some bad customer service decisions with regard to Imail?
Yes - the list if filled with debate about their business model and we
don't need to re-open that issue. In the end, the commercial users, ie:
the
ISPs who use IMail for their customers convinced IMail to maintain the
product for the installed base. While IMail raised the cost of the
maintenance agreement, prices for lots of stuff have gone up over the
last
year. I don't particularly like the price increase for the maintenance
agreement, but it's still very fair.
If you want a real gripe, go pay for the Microsoft product, at about
$35.00
per user, with lots of security and other issues.
If you're still upset with Imail, then find another mail server that
suits
your needs. There were many discussed in the debate about IMail's
marketing
tactics last year.
Now, please, get off your cross, check your server for problems, and
upgrade
to 8.2. I need the wood to rebuild my cousin's house in New Orleans.
Please feel free to blast me for my comments. I've been raked across the
coals for my opinions before and am quite accustomed to people who don't
read the archives or listen to what others have written about topics that
are continuously beaten up by members of this list.
Bruce Barnes
ChicagoNetTech Inc
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Joe Wolf /
Internet Specialists, LLC
Sent: Tuesday, September 13, 2005 07:52
To: [email protected]
Subject: Re: [IMail Forum] imail 7.15 running at 100% cpu time
I'll give you my opinion on the issue... I'm sure there are many.
Why not upgrade? I don't intend to upgrade Imail... ever. I wanted a
good
solid basic mail server. Paid good money for it. I expect that the
product
I purchased to work as advertised.
Why has it become acceptable for a company to sell a product that does
not
work as advertised, and then believe it's OK to charge more money when
they
finally get it working in a later version? Why is that OK? That's what
I
don't understand. The obligation to provide a product that works as
advertised seems to be ignored, and then some even chastise people for
not
upgrading. It boils down to paying again for features you've already
paid
for.
It's my personal opinon that upgrades should not contain any "bug"
fixes...
only new features. There should never be an upgrade until the current
version is stable. That seems to have been ingored with Imail and even
worse with a popular add on.
I'm responding to your question and not posting about any specific
problem... just giving a perspective that perplexes me.
As for the original question in this thread... I read it and thought to
myself "this must be a joke". I believe he said he had about 100 users
and
90% were IMAP. From what I remember of 7.15 it wouldn't support more
than
about 2 concurrent IMAP connections before going 100% CPU. I know there
were several threads about it in years past. I severely discourage
IMAP...
even the newer (don't know about the newest) versions have an extremely
inefficient IMAP server. It may be the nature of IMAP itself since I'm
sure
it's much more server CPU intensive than POP3, but even with a high
horsepower server I don't think I could support more than a few
concurrent
IMAP sessions.
-Joe
----- Original Message -----
From: "Christopher Jones" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, September 12, 2005 11:26 PM
Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time
If this is considered rude or inappropriate then someone please tell me
and
I'll butt out.....
But why do you people insist on using such old versions of Imail? Of
course
Ipswitch aren't going to support or release updates to fix problems in
older
versions. Why would they? All software manufacturers do this.
I can understand because it works, so why change....I understand that
argument. But what about if you have a problem? The first thing Ipswitch
will say is: Upgrade to version 8.2 and see if that helps.
That'll be their answer....I know I'd say that if it was me.
But....I guess the question is......why are so many people running older
versions? Is there something wrong with Imail 8.x that is keeping you
from
upgrading? Has Imail taken a backwards step or something?
I'm curious to know because I generally wait a few months before
installing
any updates to see if there are any reported problems...and then I will
install them. My opinion is I want to be running the latest which the
company is working on and can more easily support because that is where
their current focus is.
Chris Jones
Rural Press Limited
Sydney, Australia
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Funaro
Sent: Tuesday, 13 September 2005 1:05 PM
To: [email protected]
Subject: RE: [IMail Forum] imail 7.15 running at 100% cpu time
Let me rephrase that...
Doesn't iMail 7.15 contain an imap vulnerability that ipswitch has
already
said they will never fix IN THAT VERSION - the only "fix" is to upgrade?
And
could that vulnerability be causing the problem that this person is
experiencing?
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Eric Shanbrom [Ipswitch Inc]
> Sent: Monday, September 12, 2005 10:06 PM
> To: [email protected]
> Subject: Re: [IMail Forum] imail 7.15 running at 100% cpu time
>
> No, there's a vulnerability that is fixed in a more
> recent version,
>
> Eric S
>
> Marc Funaro wrote:
>
> >Isn't there a never-to-be-fixed imap vulnerability in
> that version of iMail?
> >
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf
> > > Of Eric Shanbrom
> > > Sent: Monday, September 12, 2005 5:34 PM
> > > To: [email protected]
> > > Subject: Re: [IMail Forum] imail 7.15 running
> at 100% cpu time
> > >
> > > Make sure the fragmentation level of the file
> system is
> > > less than 20%.
> > > Highly fragmented files will slow IMAP down immensely
> > >
> > > Eric S
> > > ----- Original Message -----
> > > From: "Hien Tran" <[EMAIL PROTECTED]>
> > > To: <[email protected]>
> > > Sent: Monday, September 12, 2005 2:40 PM
> > > Subject: [IMail Forum] imail 7.15 running at
> 100% cpu time
> > >
> > >
> > > > We have a P3 550 with 768mb of ram running
> IMail 7.15
> > > with the lastest
> > > > patches.
> > > > F-Prot and Declude EVA anti-virus running.
> > > > Declude Hi-jack running.
> > > > Spamsoap running.
> > > > About 100 users.
> > > > 5 gigs of 80 gigs used on the hard drive.
> > > > 98% of our users are IMAP accounts.
> > > >
> > > > My question is, our cpu time is peaking at 100% with
> > > the imap4d32.exe
> > > > running at peak cpu. Users are unable to retrieve
> > > their emails or they
> > > > are taking extremely long to connect to the server.
> > > I moved the server
> > > > to another machine last friday, but with this new
> > > server, we are still
> > > > having the same issues. When I stop the IMAP4
> > > service in Imail, the cpu
> > > > speed returns to normal: ~4-15% usage. However, as
> > > soon as it is on, it
> > > > is spiked again at 100%. Any ideas? Thanks.
> > > > ---
> > > > [This E-mail scanned for viruses by Declude EVA]
> > > >
> > > >
> > > > To Unsubscribe:
> > > http://www.ipswitch.com/support/mailing-lists.html
> > > > List Archive:
> > >
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > > Knowledge Base/FAQ:
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> > > >
> > >
> > >
> > > To Unsubscribe:
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> > > List Archive:
> > >
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> > >
> >
> >
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> >
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