I was just in the Ipswitch forum and just found someone else who's had the same
problem I've had for a few days. I don't think it's been discussed here yet,
though...
Apparently Wilbooks.com recently sent out a mass e-mail targeted at school
districts. This e-mail apparently does not play nice with IMail's Web
Messaging.
The issue can cause denial of service and disk space issues on IMail Server
from
what I've seen.
When a user opens the message in Web Messaging, it seemingly refuses to open
and the user only gets a perpetually-loading blank webmail screen. Of course
any
time a web page is generated for Web Messaging, a temporary file is generated
in /
IMail/spool/web/. Normally that file is deleted when the page is no longer
needed. However, in this case, no matter what the user does (Back, Close
Browser,
whatever), that temp file keeps building, even after they've logged out. If
you open
the file in a text editor, you see that it is a chunk of the Wilbooks.com
e-mail
repeating itself over and over.
The only way to stop it is to restart Web Messaging. I delete the temp file
before
starting the service again, just for performance sake.
I had one temp file grow to 96 Gig before I caught it.
>From what I read in the forum, Wilbooks is aware of the problem now. The
intention of their message was not malicious as far as I can tell and Wilbooks
communicates with school district employees quite often regarding their
products.
Anyway, those of us affected have large numbers of users with that particular e-
mail in their Inbox, just sitting there waiting to be read using Webmail so it
can
start its endless loop. Monday morning should be fun!
Through use of a simple grep, I have a list of the users who have the message
in
their mailbox, but the only way I know of to get rid of it is to use IMail
Client and
do it one account at a time. Anyone have an easier way?
Curtis
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