Yea, we put webtrends into the cylindrical file shortly after they
changed to that ludicrous licensing scheme. We switched to DeepMetrix
LivestatsXSP and have been very happy with it as a replacement.

Andy

On Tue, 2005-11-01 at 10:44 -0500, Matrosity Hosting wrote:
> We used a piece of software called WebTrends Enterprise for about 3
> years. We paid handsomely for it in the beginning and paid the $700 a
> year for "maintenance". They decided to change the rules by changing
> the name of the software to Webtrends 7 and voiding out our existing
> enterprise/unlimited license. This meant we had to pay for pageviews
> if you can believe that.
> 
> It took me 5 minutes in Google to find another company called Urchin
> for $695 for each 100 profiles you needed. After talking to them it
> seems that I was one of many Webtrends customers to leave over the
> pricing model. We'll never go back even if they give it away.
> 
> 
> Don Brown wrote: 
> > I recommend that you revisit the pricing now, before y'all go about
> > shooting yourself in the foot with a howitzer again, as you did with
> > the ICS price gouge.
> > 
> > You've already ran off number of ISPs, who continued to support
> > IPswitch in spite of their non-responsiveness when it came to keeping
> > Imail reasonably current with competition. Soon, it won't matter what
> > you charge, since you will have already alienated the ISP market
> > beyond repair. You may not be able to charge enough to offset that,
> > either. So, best think long and hard about it, in my opinion, anyway.
> > 
> > Nice try with all the "projected" enhancements, but most of what you
> > said is already available to us with utilities that other people have
> > written over the years because IPswitch wasn't responsive.  The rest
> > is cake dressing or of limited value, if any, to most ISP's.
> > 
> > Nice try also with the suggestion to buy a "bargain basement" SA, to
> > beat the increase.  That just puts a band aid on a skull fracture.
> > 
> > Our SA expires in October 2006 and we'll have moved to a more
> > affordable and feature rich platform long before that, if this proves
> > to be another price gouge. That, you can take to the bank.
> > 
> > Thanks,
> > 
> > 
> > Tuesday, November 1, 2005, 8:30:32 AM, Kevin Gillis <[EMAIL PROTECTED]> 
> > wrote:
> > KG> Hi Don and William,
> > 
> > KG> Fair comments and can understand the concern.
> > 
> > KG> The pricing is going to be lower in some cases, higher in other, than 
> > the
> > KG> current $695.
> > 
> > KG> As before, Ipswitch-direct can not do discounts beyond the 10% for
> > KG> Education.  However, our resellers will usually offer the best price as 
> > they
> > KG> have latitude to discount by 10, 20 even 30%.  My direct sales folks 
> > may not
> > KG> like this but, for example, online today an IMail Professional SA can be
> > KG> purchased for under $500...
> > 
> > KG> http://ostg.pricegrabber.com/search_getprod.php/masterid=1246664/
> > 
> > KG> So hunting around, the new "street/actual" pricing for the bottom 3 
> > tiers
> > KG> will be a lower than today's $695 and higher for the top 2 tiers. And 
> > it's
> > KG> quite alright to purchase the current IMail Pro SA for $695 (or see link
> > KG> above for better pricing) and you will receive all updates for 12 
> > months at
> > KG> which time you would pay the new UNL price.
> > 
> > KG> We have a lot of new features coming in the IMail 2006 roadmap (not 
> > final
> > KG> but includes an overhauled web calendaring and scheduling, password 
> > rules
> > KG> including auto expiring passwords, graphical/statistical reporting 
> > (e.g. top
> > KG> senders/receivers by domain, reports/analysis on mailboxes, etc), 
> > archiving,
> > KG> etc.) and for those who are willing to give us a shot, the best 
> > approach,
> > KG> for those in the higher tiers, is to purchase an IMail Pro SA today for 
> > $695
> > KG> and then you'll get the new updates coming next year.  Again, not 
> > final, but
> > KG> we currently have at least 2 updates scheduled for 2006.
> > 
> >   
> > > >From the product manager perspective, if the market can't bear the new
> > >     
> > KG> pricing, it makes perfect business sense for us to revisit!
> > 
> > KG> bye for now,
> > 
> > KG> kg
> > 
> > KG> -----Original Message-----
> > KG> From: [EMAIL PROTECTED]
> > KG> [mailto:[EMAIL PROTECTED] Behalf Of Don Brown
> > KG> Sent: Tuesday, November 01, 2005 9:09 AM
> > KG> To: [email protected]
> > KG> Subject: Re: [IMail Forum] Web Messaging... Coming Soon, Real Soon...
> > 
> > 
> > KG> I smell a price increase for current "Unlimited" Imail customers in
> > KG> Kevin's post, quoted below. We just had an price increase as a result
> > KG> of the ICS fiasco which ran off several Imail customers. I sure hope
> > KG> they don't step in it again and run more of us off to other
> > KG> alternatives.
> > 
> > KG>   "Monday, October 31, 2005, 8:13:02 PM, Kevin Gillis <[EMAIL 
> > PROTECTED]>
> > KG> wrote:
> > KG>   Also note that IMail Secure will be offered at 5 user levels,
> > KG>   whereas today, it's only offered as Unlimited.
> > 
> > KG>   Price points will be announced in a month (can't really disclose
> > KG>   publicly until resellers have been notified) but the basic
> > KG>   philosophy is to allow customers to more accurately pay for what
> > KG>   they are using versus having all customer paying for unlimited
> > KG>   users and domains."
> > 
> > KG> Tuesday, November 1, 2005, 7:24:38 AM, Matrosity Hosting
> > KG> <[EMAIL PROTECTED]> wrote:
> > MH>> I may have overlooked an email but if we have an active service
> > MH>> agreement then we should be entitled to whatever version of the 
> > software
> > MH>> we are licensed for.
> > 
> > MH>> Bill
> > 
> > MH>> Bruce Barnes wrote:
> > 
> >   
> > > > > Bill,
> > > > > 
> > > > > I hope you are going to consider those of us who paid for, and have 
> > > > > kept
> > > > >         
> > KG> up
> >   
> > > > > our service agreements for, unlimited licenses when you create your 
> > > > > new
> > > > > pricing structure!
> > > > > 
> > > > > If Ipswitch causes those of us who have been long-time customers, with
> > > > > unlimited licensed versions, to fork over significantly more money to 
> > > > > keep
> > > > > the unlimited licensing, that will cause a whole new set of problems 
> > > > > for
> > > > >         
> > KG> us
> >   
> > > > > and cause us to start re-thinking all of those other companies who's
> > > > > products we downloaded evaluation versions of and have continued to
> > > > >         
> > KG> monitor
> >   
> > > > > during the last year and a half.
> > > > > 
> > > > > Bruce Barnes
> > > > > ChicagoNetTech Inc
> > > > > Chicago IL
> > > > > 
> > > > > 
> > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > > > > List Archive: 
> > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> > > > > 
> > > > > 
> > > > > 
> > > > > 
> > > > >         
> > 
> > MH>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > MH>> List Archive:
> > MH>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > MH>> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> > 
> > 
> > 
> > KG> ----
> > KG> Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
> > KG> [EMAIL PROTECTED]       http://www.inetconcepts.net
> > KG> (972) 788-2364                    Fax: (972) 788-5049
> > KG> ----
> > 
> > 
> > KG> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > KG> List Archive:
> > KG> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > KG> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> > 
> > 
> > 
> > KG> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > KG> List Archive:
> > KG> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > KG> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> > 
> > 
> > 
> > ----
> > Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
> > [EMAIL PROTECTED]       http://www.inetconcepts.net
> > (972) 788-2364                    Fax: (972) 788-5049
> > ----
> > 
> > 
> > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> > 
> > 
> >   

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