Hi Marc, I would also remove bounces from the newsletter to really be sure. This can be very annoying, i know.
============================================ Am Sonntag, 12. Mrz 2006 um 03:02 schrieben Sie: > We have a couple of clients that have a fairly large subscriber base for > their newsletters -- one in particular sends email to about 29,000 email > addresses each week, and the base of subscribers is growing. > When they send their newsletter, of course a certain percentage, around 8 to > 10%, always bounce. Because the email list program they are using is not > very advanced, there is no real "cleansing" of the list taking place, > unfortunately. > The question is, what to do with the bounces. I've told them to monitor the > POP account that is the "FROM" address of their newsletter - that they need > to check that address specifically for people that may just hit "reply" and > ask to be removed. It's also caused a problem when the POP account fills > up, and the double bounces start happening (yes, I could increase the size > of the pop account, but that feels like "condoning" their lack of attention > to the account and the messages that come into it). > The newsletters in general are certainly legit - people have to specifically > sign up, and they have a link in the newsletter to unsubscribe which is > always honored. > But what is considered "best practice" or "proper netiquette" when dealing > with the returns from a large newsletter mailing? What should I be asking > this client to do, as part of their responsibility for running this > newsletter, weekly? Or should I just "lighten up" and delete the bounces > that come in, since there's really no easy way to clean them up? > Welcoming your advice, > Marc > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ============================================ -- Mit freundlichen Grssen -------------------------------------------- Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail: mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 -------------------------------------------- News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools -------------------------------------------- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
