|
What is your hardware / software
platform?
Tripp
----- Original Message -----
Sent: Friday, June 30, 2006 9:46 PM
Kevin,
On a side note I see this issue in 8.2x as
well. I have to reset smtpd every couple weeks or so because the VM of
the smtpd service will climb out of control.
Darrell
----- Original Message -----
Sent: Friday, June 30, 2006 8:13
AM
hello all,
yes, this is an elusive one.
we
have 2 documented reports that have come into TS. the second customer
is waiting to get permission to purchase and install a new NIC card and
expects to install the upcoming 2006.1 to see if the issue is
resolved.
if
there are others seeing a leak with SMTPd32 with IMail 2006.xx, please
contact me directly ([EMAIL PROTECTED]) and we'll see
if there are common issues that we can track down.
again, we are trying to nail this but we are currently unable
to.
bye for now,
kg
You guys blamed it on
everything but your own software for months and then when there was
another customer with this problem you decide you need 3. I'm sorry this
is something you struggle to figure out but that's why I have an SA. It
also shouldn't matter how much time you spend fixing the problem but you
should fix it. This has gone on for FAR too long.
For those of you
who are not familiar with our problem:
More than 6 months ago we
reported a memory "leak" or "racing" problem to ipswitch using 2003 which
causes us to restart smtpd32 twice per day. Our server is a standard Dell
1750 (latest drivers) running Windows 2003 server (fully patched) and
Imail 2006.3. First, ipswitch blamed MxGuard then we were told it's our
hardware because no one else has "our" problem. The final recommendation
was to change out the NIC which works perfectly according to every test
dell provides. When another customer came forward with the EXACT same
problem we're now hearing they want 3 customers.
Yes, they spent
time on this but still no solution. I was even told at one point that
they've spent more time on this than any other customer. So what? There's
a problem with the software and it should be fixed.
My apologies to
those in support that did their best but I just need this working
correctly.
Kevin Gillis wrote:
hi bill,
sorry but we have reached out to the other customer experiencing
this issue -but have not heard back. we are still working on
getting other reproducible situations as this.
bye for now,
kig
any idea when our memory problem is going to be
fixed?
Kevin Gillis wrote:
hi bill,
thanks for sending - pretty good offering...mySQL
powered too.
bye for now,
kg
In case you didn't already know about this:
http://www.hmailserver.com/
It
looks like it's a single version behind you at this
point.
Bill
|
