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So the 2650 is the only one showing the
symptom? Do you know what type of NIC it uses?
Thanks,
Tripp
----- Original Message -----
Sent: Friday, June 30, 2006 10:10
PM
Happens on 3 servers
Server 1: Dell 600SC 8.15 Latest Imail
Hotfixes
Server 2: Dell 500SC 8.15 Latest Imail
Hotfxes
Server 3: Dell 2650 Imail 8.22 Latest Imail
Hotfixes
All have the latest MS hotfixes.
Darrell
----- Original Message -----
Sent: Friday, June 30, 2006 10:00
PM
What is your hardware / software
platform?
Tripp
----- Original Message -----
Sent: Friday, June 30, 2006 9:46
PM
Kevin,
On a side note I see this issue in 8.2x as
well. I have to reset smtpd every couple weeks or so because the VM
of the smtpd service will climb out of control.
Darrell
----- Original Message -----
Sent: Friday, June 30, 2006 8:13
AM
hello all,
yes, this is an elusive one.
we have 2 documented reports that have come into TS. the
second customer is waiting to get permission to purchase and install a
new NIC card and expects to install the upcoming 2006.1 to see
if the issue is resolved.
if there are others seeing a leak with SMTPd32 with IMail
2006.xx, please contact me directly ([EMAIL PROTECTED]) and we'll
see if there are common issues that we can track down.
again, we are trying to nail this but we are currently unable
to.
bye for now,
kg
You guys blamed it on
everything but your own software for months and then when there was
another customer with this problem you decide you need 3. I'm sorry
this is something you struggle to figure out but that's why I have an
SA. It also shouldn't matter how much time you spend fixing the
problem but you should fix it. This has gone on for FAR too
long.
For those of you who are not familiar with our
problem:
More than 6 months ago we reported a memory "leak" or
"racing" problem to ipswitch using 2003 which causes us to restart
smtpd32 twice per day. Our server is a standard Dell 1750 (latest
drivers) running Windows 2003 server (fully patched) and Imail 2006.3.
First, ipswitch blamed MxGuard then we were told it's our hardware
because no one else has "our" problem. The final recommendation was to
change out the NIC which works perfectly according to every test dell
provides. When another customer came forward with the EXACT same
problem we're now hearing they want 3 customers.
Yes, they
spent time on this but still no solution. I was even told at one point
that they've spent more time on this than any other customer. So what?
There's a problem with the software and it should be fixed.
My
apologies to those in support that did their best but I just need this
working correctly.
Kevin Gillis wrote:
hi bill,
sorry but we have reached out to the other customer
experiencing this issue -but have not heard back. we are still
working on getting other reproducible situations as
this.
bye for now,
kig
any idea when our memory problem is going to be
fixed?
Kevin Gillis wrote:
hi bill,
thanks for sending - pretty good
offering...mySQL powered too.
bye for now,
kg
In case you didn't already know about this:
http://www.hmailserver.com/
It
looks like it's a single version behind you at this
point.
Bill
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