We're still investigating what caused this drop in the catch rate, but have found if you stop the starengineservice then delete the .dat files from the imail\starengine\data directory (make a backup first) and restart the starengineservice that a new .dat fill will be downloaded which will correct the issue.
 
Tripp
 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Josh Adams
Sent: Wednesday, October 04, 2006 10:53 AM
To: [email protected]
Subject: [IMail Forum] Premium Spam acting up?

The premium spam filter has gone from intercepting 1500 emails a day down to below 100. It appears as if the database is still receiving updates every 10 minutes. Has anyone else experienced this? For us, it just started happening 2 days ago. Any ideas what can cause such a drastic change in performance? We run 2006.1.

 

Thanks,

 

Josh Adams

 

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