New stuff???? How about concentrating on fixing existing issues. It's easy to fall into the mentality Microsoft pioneered years ago.
("Send out a new release that patches some bugs and introduces new features that have yet to reach maturity and are, by definition, buggy... " )
Even Microsoft has seen the error of its ways with that strategy. Your people, IMHO, should be working full tilt at dealing with the many issues that are negatively impacting your customer base "out here in the field." We are NOT in a lab environment and this is not a test...
I deal with tech support at many companies and have done so for many years. Dealing with technical support technicians with a "Lab" mentality causes this major tic in my right eye...
Again... IMHO maybe your coders should hold off on working on new features, which I'm sure they view as "the fun stuff", and at least temporarily concentrate on the drudge work of getting us all back on our feet. Most of us have many other issues to deal with besides our email servers...
Your adding a line about "adding some new stuff" is tantamount to waving a red flag in front of the bulls at Pamplona... I understand you're not a large company and don't have the resources available to quickly react and respond to our every need and whim, but there are serious issues afoot here... Many of us are losing business and/or sleep over some of these issues...
I apologize for the long winded post...
-----Original Message-----
From: "Kevin Gillis"
Sent 10/28/2006 7:19:19 AM
To: [email protected]
Subject: [IMail Forum] Update for SMTP vulnerability in 8.22...
"There is lots of productive work being done on 2006.2 (addressing issues
raised here, in technical support and adding some new stuff) "
