I am trying to update my software right now.  Hence the call to support.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Heimir
Eidskrem
Sent: Thursday, November 02, 2006 3:15 PM
To: [email protected]
Subject: Re: [IMail Forum] you just got to love IPSwitch

If its mission critical and you have a valid SA why are you not running 
the updated software that contains the fix for this?



[EMAIL PROTECTED] wrote:
> Last week I sent an email to support requesting some information about
> upgrading to mitigate the security risk with the SMTP service.
>
> Yesterday, I finally got a response with about half the information I
> asked for.
>
> I send another email asking for the remainder of the information.
>
> Today I get hit and my email service shuts down.
>
> I call in to get the information directly.
>
> I have been on hold for over an hour and now my service stopped
> responding again.
>
> Well atleast it's not a mission critical application that I have
> purchased a service agreement for.
>
> OH WAIT, it is..............
>
> Tim
>
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>
>
>   

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