I know this probably look novice mistake..

It failed within an hour.....



Greg Shepherd
Catalyst Manufacturing Services, Inc
Test Engineer Manager & Information Technology Administrator
2507 Wayne Street
Endicott, New York 13760

Phone: 607-786-6300 x324
Fax: 607-748-8557
Email: [EMAIL PROTECTED]


-----Original Message-----
From:   Greg Shepherd [SMTP:[EMAIL PROTECTED]
Sent:   Friday, February 02, 2007 11:01 AM
To:     '[email protected]'
Subject:        RE: [IMail Forum] Duplicate emails...

I was just dealing with this issue in house. I found the same message (by 
Imail message #) being delivered 2 or 3 times to only one user. The logs 
showed only one delivery. Pinging the email server showed good response 
times.

I think it was a corrupted .mbx for that one user who was having the 
problem.

I copied the .mbx and .bak file to a back up directory after stopping queue 
manager, pop3 and smtp services. I restarted the services. It worked fine. 
We will see how long it lasts......


Greg Shepherd
Catalyst Manufacturing Services, Inc
Test Engineer Manager & Information Technology Administrator
2507 Wayne Street
Endicott, New York 13760

Phone: 607-786-6300 x324
Fax: 607-748-8557
Email: [EMAIL PROTECTED]


-----Original Message-----
From:   Matt [SMTP:[EMAIL PROTECTED]
Sent:   Friday, February 02, 2007 10:55 AM
To:     [email protected]
Subject:        Re: [IMail Forum] Duplicate emails...

Outlook's profiles sometimes get corrupted and as a result they don't
remove some messages from the server after downloading them so they
download over and over again.  If you search google for Outlook
duplicate E-mail, you should fine some stuff about how to fix this.

Regarding PDA's and Exchange...I'm not sure why you would be required to
change your mail server.  While it would be nice for IMail to have a PDA
ready webmail interface, every company providing services to PDA's have
some method of either POP/IMAP retrieval, or you can just copy (forward
with a local copy kept) messages over to the PDA accounts.

Matt



Mike Post wrote:
> They are set to check every 20 min.
> As far as upgrading, with all the users now having PDAs, etc, I am being
> asked to look at an Exchange server...
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Joel 
Lichtenberger
> Sent: Friday, February 02, 2007 9:06 AM
> To: [email protected]
> Subject: RE: [IMail Forum] Duplicate emails...
>
> We had this problem a while back, it can be caused by how often outlook 
is
> set to automatically send and receive.  In our case the users had clicked 
on
> the Outlook Icon several times and multiple outlook.exe's were running.
> Check the task manager for multiple outlook.exe's.  If that doesn't work,
> try increasing the amount of time Outlook waits before automatically 
sending
> and receiving mail.
>
>
> Also, we were using 8.15 until a few days ago.  We learned the hard way, 
you
> should upgrade to keep from being susceptible to the IMail - SMTP
> Vulnerability (http://support.ipswitch.com/kb/IM-20061026-JH01.htm)
>
> Joel
>
> ________________________________________
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Mike Post
> Sent: Friday, February 02, 2007 8:50 AM
> To: [email protected]
> Subject: [IMail Forum] Duplicate emails...
>
> A couple of my users are getting duplicate emails.
> One is using Outlook 2000 & the other is on Outlook 2003, my Imail server 
is
> 8.15.
> Any suggestions?
>
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>
>
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