Heimir Eidskrem wrote: > That assumes that you have a word processor available. > Many of our clients dont have that on their computers. > If you use a public computer like in a hotel, etc you might not find > it either. > > Telling people to use a word processor or even notepad does not go > over really well. > Telling them to use a different browser since Imail is all screwed up > with their current browser does not go over well either.
I can grant all of that, but I must hasten to note that (a) one must set the time-out limit somewhere and (b) no matter what limit one chooses, someone will exceed it. What is worse, the higher the time-out limit, the less likely a user will be able to reproduce a lost message. Given that, it only seems reasonable to make it clear what the time-out limit is and to provide some sort of work-around in the reasonable expectation that the limit is not sufficient. The set up here is with a small university campus, so have to balance a fairly high number of connections with some important users who are unacquainted with brevity. I have set the idle time-out to 60 minutes and as a consequence have occasionally run up against the session limits. Still, even with that sort of time-out, there have been cases where individuals have lost their work because of the idle time-out restriction. At this point, however, it would seem that increasing the time-out will not resolve the issue and will only increase the problem with session limits. I should also apologize for having misinterpreted the original query. I had assumed that the higher time-out that Chuck had assigned had "taken hold." Consequently, I did not think to suggest that the web messaging service would need to be restarted. I also did not think of the using the "save" feature in WebMail as an alternative to a word processor. --jimm To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
