One of our clients got this message when she got some emails rejected from someone. How do I correct this? How can I see if it is a virus or if the server is configured incorrectly?
Thank you for contacting Online Support. Your IP ( 64.7.207.173) has been blocked due to a bogus helo. Bogus helo indicates that a system provided a falsified IP or name when attempting to send mail to our users. This usually indicates a virus infection on the mail server and we cannot unblock the IP address while the helo reports incorrectly. The system administrator will need clean the system of viruses and worms, and properly configure and secure it before we will unblock.
