America Off Line strikes again. John T
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > [EMAIL PROTECTED] On Behalf Of Susan Doucette > Sent: Monday, July 23, 2007 4:30 PM > To: [email protected] > Subject: Re: [IMail Forum] user Web Messaging problem after upgrade > > Hi Bruce, > > Thanks for the heads-up. I haven't checked to see how many of my users > might have AOL at home so I don't know how many calls I'll get but at > least I know what to tell them now. (I never did like AOL.) > > ~Susan > > Bruce Barnes wrote: > > Susan, > > > > Use ANY other browser besides AOL. AOL's browser, especially in > recent > > upgrades to version 9, always done "silently" by AOL at user sign > off, cause > > LOTS of problems with lots of web based applications. > > > > We have a group of ambulatory surgery centers and have FORBIDDEN the > use of > > AOL on all of the company's desktops and laptops. We supply their > work > > e-mail and they don't need to have access to any other e-mail when > they are > > at work or are using a company supplied computer - no exceptions. > > > > If the user has broadband DSL or cable modem, all they have to do is > open a > > session of another browser. > > > > If they have to DIAL UP to AOL, then they will need to connect to > AOL, > > minimize the instance of AOL, and open another browser window. > > > > Bruce Barnes > > ChicagoNetTech > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Susan > Doucette > > Sent: Monday, July 23, 2007 17:45 > > To: [email protected] > > Subject: [IMail Forum] user Web Messaging problem after upgrade > > > > > > I upgraded the mail server from 2006.1 to 2006.21 on Thursday. I > tried > > testing everything and it looked pretty good. But this morning I > > received a call from a user saying she can't get into her email using > > WebMessaging. Apparently she's getting logged in but the circle just > > spins and it doesn't display the 49 messages it says are in her > Inbox. > > She's using AOL to access WebMessaging and I asked her to clear the > > cache. That doesn't seem to have helped. Anyone else having this > > problem? Any ideas how I can fix it? WebMessaging works fine from my > > office using Firefox or IE. > > > > Thanks, > > > > ~Susan > > > > > > -- > > Susan Doucette > Information Technology > Santa Cruz City Schools > 405 Old San Jose Rd. > Soquel, CA 95073 > 831-429-3410 x212 > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail- > archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
