In our case, many users reported the same problem during the same time frame.
I wasn't about to spend time digging through a dozen or more mailboxes and
fixing each of them, if that was the case. Immediately getting the system back
online was critical. This shouldn't be happening.
-Joe
-----Original Message-----
From: "Will" <[EMAIL PROTECTED]>
Sent 7/25/2007 8:45:33 AM
To: [email protected]
Subject: RE: [IMail Forum] user Web Messaging problem after upgradeI have
encountered similar symptoms with 2006.1 now and again with users. They can
login, but the message list never loads and the web browser continues to
attempt to receive data. In all cases I have seen there was a large attachment
in their mailbox. We would just remove the large email using a text editor and
they could logon again without having to restart any
services. Will -----Original Message-----From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joseph GraySent: Monday, July 23, 2007
11:15 PMTo: [EMAIL PROTECTED]: Re: [IMail Forum] user Web Messaging problem
after upgrade I just upgraded on Sunday from 2006.1 to 2006.21 and experienced
a similar issue tonight. Using IE 7.x on fully patched WinXP, web messaging
hung on logon. Using Firefox 2.0.0.5 on fully patched WinXP box, web messaging
hung on logon.
Single mx domain on server with under 500 accounts. Broadband speeds all the
way around.
Threw up my hands and restarted entire server after simply restarting services,
failed to correct the issue. Reboot worked. Log files unclear so far. Has
anyone else seen this yet?
-Joe
-----Original Message-----
From: "Susan Doucette" <[EMAIL PROTECTED]>
Sent 7/23/2007 7:30:29 PM
To: [email protected]
Subject: Re: [IMail Forum] user Web Messaging problem after upgradeHi
Bruce,Thanks for the heads-up. I haven't checked to see how many of my users
might have AOL at home so I don't know how many calls I'll get but at least I
know what to tell them now. (I never did like AOL.)~SusanBruce Barnes wrote:>
Susan,>> Use ANY other browser besides AOL. AOL's browser, especially in
recent> upgrades to version 9, always done "silently" by AOL at user sign off,
cause> LOTS of problems with lots of web based applications.>> We have a group
of ambulatory surgery centers and have FORBIDDEN the use of> AOL on all of the
company's desktops and laptops. We supply their work> e-mail and they don't
need to have access to any other e-mail when they are> at work or are using a
company supplied computer - no exceptions.>> If the user has broadband DSL or
cable modem, all they have to do is open a> session of another browser.>> If
they have to DIAL UP to AOL, then they will need to connect to AOL,> minimize
the instance of AOL, and open another browser window.>> Bruce Barnes>
ChicagoNetTech >> -----Original Message-----> From: [EMAIL PROTECTED]>
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Doucette> Sent: Monday, July 23,
2007 17:45> To: [email protected]> Subject: [IMail Forum] user Web
Messaging problem after upgrade>>> I upgraded the mail server from 2006.1 to
2006.21 on Thursday. I tried > testing everything and it looked pretty good.
But this morning I > received a call from a user saying she can't get into her
email using > WebMessaging. Apparently she's getting logged in but the circle
just > spins and it doesn't display the 49 messages it says are in her Inbox. >
She's using AOL to access WebMessaging and I asked her to clear the > cache.
That doesn't seem to have helped. Anyone else having this > problem? Any ideas
how I can fix it? WebMessaging works fine from my > office using Firefox or
IE.>> Thanks,>> ~Susan>> -- Susan DoucetteInformation TechnologySanta Cruz
City Schools405 Old San Jose Rd.Soquel, CA 95073831-429-3410 x212To
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