Please forgive the long post, but I feel that 2006.21 needs an immediate
patch. I'm tired of being scared to upgrade and then paying for a product
that hasn't worked for years. IPSWITCH techs have been on my server for
about 6 hours this week. They converted my contacts from MDB to SQL stating
that access couldn't handle all the simultaneous hits. Next they changed
some permissions on my ISS. Next they want to do a re-install to make sure
all my Dll's and templates were correctly replaced properly during the
upgrade. I may let them but I have little hope that it will work and I will
have to downgrade to 2006.1 -
2006.21 was installed about a week ago since then we have logged and
confirmed one defect:
PDF attachments sent through the latest Thunderbird from a MAC running
Leopard will cause webmail to crash and become unresponsive. Specifically
the wpw3.exe service will consume 50%-60% of the CPU. With a 3mb attachment
it wouldn't time out and the webmail wouldn't come back on until the process
was stopped or the server was rebooted.
Since then I see multiple errors in my event log, most of which cause
webmail to freeze for a long time 5-10 minutes. Errors such as this:
.NET Runtime 2.0 error
EventType clr20r3, P1 w3wp.exe, P2 6.0.3790.3959, P3 45d6968e, P4 mscorlib,
P5 2.0.0.0, P6 461eee3d, P7 373a, P8 3b, P9 system.argumentexception, P10
NIL.
And many similar to this, failing on sending, previewing and
opening/downloading:
Event code: 3001
Event message: The request has been aborted.
Event time: 8/9/2007 9:19:08 PM
Event time (UTC): 8/10/2007 1:19:08 AM
Event ID: 420fb2f25aaf4ec7993a396c94ebc7d0
Event sequence: 4030
Event occurrence: 1
Event detail code: 0
Application information:
Application domain:
/LM/W3SVC/798064825/Root/IClient-1-128311788600710458
Trust level: Full
Application Virtual Path: /IClient
Application Path: C:\Program Files\Ipswitch\IMail\WebDir\WebClient\
Machine name: (removed)
Process information:
Process ID: 3792
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: HttpException
Exception message: Request timed out.
Request information:
Request URL:
http://webmail.prudentialrand.com/IClient/PreviewMsg.aspx?SeqNum=457486580
Request path: /IClient/PreviewMsg.aspx
User host address: 68.193.87.13
User: (Email address removed)
Is authenticated: True
Authentication Type: Forms
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 1
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace:
Custom event details:
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