Sounds like the Apple mail error that was in one of the betas. I do not know which tech you have worked with, but if you can send the mailbox file that contains the email in question to me so I can test it on my servers that would help narrow down the problem.
John T > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > [EMAIL PROTECTED] On Behalf Of Marc Catuogno > Sent: Thursday, August 09, 2007 8:31 PM > To: [email protected] > Subject: [IMail Forum] 2006.21 Webmail problems > > Please forgive the long post, but I feel that 2006.21 needs an > immediate > patch. I'm tired of being scared to upgrade and then paying for a > product > that hasn't worked for years. IPSWITCH techs have been on my server > for > about 6 hours this week. They converted my contacts from MDB to SQL > stating > that access couldn't handle all the simultaneous hits. Next they > changed > some permissions on my ISS. Next they want to do a re-install to make > sure > all my Dll's and templates were correctly replaced properly during the > upgrade. I may let them but I have little hope that it will work and I > will > have to downgrade to 2006.1 - > > > 2006.21 was installed about a week ago since then we have logged and > confirmed one defect: > > PDF attachments sent through the latest Thunderbird from a MAC running > Leopard will cause webmail to crash and become unresponsive. > Specifically > the wpw3.exe service will consume 50%-60% of the CPU. With a 3mb > attachment > it wouldn't time out and the webmail wouldn't come back on until the > process > was stopped or the server was rebooted. > > Since then I see multiple errors in my event log, most of which cause > webmail to freeze for a long time 5-10 minutes. Errors such as this: > > .NET Runtime 2.0 error > > EventType clr20r3, P1 w3wp.exe, P2 6.0.3790.3959, P3 45d6968e, P4 > mscorlib, > P5 2.0.0.0, P6 461eee3d, P7 373a, P8 3b, P9 system.argumentexception, > P10 > NIL. > > And many similar to this, failing on sending, previewing and > opening/downloading: > > Event code: 3001 > Event message: The request has been aborted. > Event time: 8/9/2007 9:19:08 PM > Event time (UTC): 8/10/2007 1:19:08 AM > Event ID: 420fb2f25aaf4ec7993a396c94ebc7d0 > Event sequence: 4030 > Event occurrence: 1 > Event detail code: 0 > > Application information: > Application domain: > /LM/W3SVC/798064825/Root/IClient-1-128311788600710458 > Trust level: Full > Application Virtual Path: /IClient > Application Path: C:\Program Files\Ipswitch\IMail\WebDir\WebClient\ > Machine name: (removed) > > Process information: > Process ID: 3792 > Process name: w3wp.exe > Account name: NT AUTHORITY\NETWORK SERVICE > > Exception information: > Exception type: HttpException > Exception message: Request timed out. > > Request information: > Request URL: > http://webmail.prudentialrand.com/IClient/PreviewMsg.aspx?SeqNum=457486 > 580 > Request path: /IClient/PreviewMsg.aspx > User host address: 68.193.87.13 > User: (Email address removed) > Is authenticated: True > Authentication Type: Forms > Thread account name: NT AUTHORITY\NETWORK SERVICE > > Thread information: > Thread ID: 1 > Thread account name: NT AUTHORITY\NETWORK SERVICE > Is impersonating: False > Stack trace: > > > Custom event details: > > For more information, see Help and Support Center at > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail- > archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
