Delete the ~ file. Something is locking it - Av software, hung Send/Receive...could be a number of things. But if you delete the ~ file, it will pop right open.
TR From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Troy D. Hilton Sent: Monday, December 17, 2007 10:53 AM To: [email protected] Subject: [IMail Forum] User cannot login to email account I've seen this before but can't recall the fix, and my searches in the IMail KB isn't helping. I have a user with a very large main.mbx file and he is unable to login to his email. He was receiving emails this morning then he started getting all of his old emails, well of a thousand. He canceled the process and ever since is unable to login. I noticed in his user file there is an main.~bx file along with his regular main.mbx file. The error he receives is: Receiving' reported error (0x8004210E) : 'Your mailbox is temporarily unavailable because another e-mail message is being delivered to it or another mail application is accessing it. The server responded: -ERR [IN-USE] failed to lock or parse or multiple access' IIRC, this is related to his mailbox being locked, I just can't recall how to unlock it. Please help. Thanks! Troy D. Hilton Serveon, Inc. 302-529-8640 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
