Never had that happen. It is usually a Symantec AV Outlook plugin that hangs the file open..deleting the ~ usually unlocks it. If Imail has locked it, then restarting the service would have unlocked it. In they years I have been running Imail (version 4 was my first) - deleting the ~ never caused email to be lost.
TR From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (lists) Sent: Monday, December 17, 2007 11:26 AM To: [email protected] Subject: RE: [IMail Forum] User cannot login to email account However, if Imail is doing that, deleting that file can cause emails to go byebye. I have seen it happen. John T From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Monday, December 17, 2007 11:15 AM To: [email protected] Subject: RE: [IMail Forum] User cannot login to email account Nope - it will just go away. TR From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Monday, December 17, 2007 10:58 AM To: [email protected] Subject: RE: [IMail Forum] User cannot login to email account Delete the ~ file. Something is locking it - Av software, hung Send/Receive...could be a number of things. But if you delete the ~ file, it will pop right open. TR From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Troy D. Hilton Sent: Monday, December 17, 2007 10:53 AM To: [email protected] Subject: [IMail Forum] User cannot login to email account I've seen this before but can't recall the fix, and my searches in the IMail KB isn't helping. I have a user with a very large main.mbx file and he is unable to login to his email. He was receiving emails this morning then he started getting all of his old emails, well of a thousand. He canceled the process and ever since is unable to login. I noticed in his user file there is an main.~bx file along with his regular main.mbx file. The error he receives is: Receiving' reported error (0x8004210E) : 'Your mailbox is temporarily unavailable because another e-mail message is being delivered to it or another mail application is accessing it. The server responded: -ERR [IN-USE] failed to lock or parse or multiple access' IIRC, this is related to his mailbox being locked, I just can't recall how to unlock it. Please help. Thanks! Troy D. Hilton Serveon, Inc. 302-529-8640 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
