However, if Imail is doing that, deleting that file can cause emails to go
byebye. I have seen it happen.

 

John T

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe
Sent: Monday, December 17, 2007 11:15 AM
To: [email protected]
Subject: RE: [IMail Forum] User cannot login to email account

 

Nope - it will just go away.


TR

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe
Sent: Monday, December 17, 2007 10:58 AM
To: [email protected]
Subject: RE: [IMail Forum] User cannot login to email account

 

Delete the ~ file.  Something is locking it - Av software, hung
Send/Receive...could be a number of things.  But if you delete the ~ file,
it will pop right open.





TR

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Troy D. Hilton
Sent: Monday, December 17, 2007 10:53 AM
To: [email protected]
Subject: [IMail Forum] User cannot login to email account

 

I've seen this before but can't recall the fix, and my searches in the IMail
KB isn't helping.

 

I have a user with a very large main.mbx file and he is unable to login to
his email. He was receiving emails this morning then he started getting all
of his old emails, well of a thousand. He canceled the process and ever
since is unable to login. I noticed in his user file there is an main.~bx
file along with his regular main.mbx file. The error he receives is:

Receiving' reported error (0x8004210E) : 'Your mailbox is temporarily
unavailable because another e-mail message is being delivered to it or
another mail application is accessing it.  The server responded: -ERR
[IN-USE] failed to lock or parse or multiple access'

 

IIRC, this is related to his mailbox being locked, I just can't recall how
to unlock it. Please help.

 

Thanks!

 

Troy D. Hilton 

Serveon, Inc. 

302-529-8640

 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]

 

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