There are several things you can do the get to the bottom of the issue. 1)look for event viewer messages and crash dump for IMAP 2)turn on debug logging for IMAP and set it to log to either the log server or the default IMail log, whichever one is not being currently used. (these can get very large so keep an eye on disk space) Debug logging logs all activity. When a crash happens, look in the logs at the time of the crash to see what is happening. Either way, if you need additional help, email me off list and I will do what I can to help track this down.
Ted Nichols IMail QA -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Imail Admin Sent: Sunday, January 27, 2008 1:31 PM To: [email protected] Subject: [IMail Forum] Old mail server problem Hi, I asked about this the other day and didn't get any response. I realize we're talking about an old version, but I'd like to understand what's going on. Is it a latent bug in that version of the software, a collapse due to a hack attempt, or something else. Here is my original post and any help would be appreciated. > We have an old 7.15 mail server that we're trying to retire. There is > only a little bit of action left on it, but we can't quite kill it yet. > The problem we're having is that the IMAP service will periodically crash. > > I have the IMAP service set to restart and, looking at the Event Log, I > can see where it will attempt to restart 10 or 20 times during a > "session." This problem only shows up maybe once every week or two. > Sometimes, a session like this can run for hours, other times for only a > single hour. > > This system is old, but has been stable and mostly unchanged for years. > What kind of factors could cause this problem and how can I investigate it > further? Thanks, Ben > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
