Ron,
Our imail URL is:
http://mail.mindsync.com:8383
So your suggestion about the port could be correct. I will have him contact
his Network admin to see if that port is blocked.
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED]
> Sent: Friday, March 03, 2000 11:32 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Strange Web Mail problem
>
>
> > I have an existing customer who is working for the state and
> > just switched
> > departments. Up until his move he could access web mail just
> > fine. Now when
> > he tries to go to the login page he gets the following:
> >
> > Internet explorer cannot open the site - connection to the
> > server cannot be
> > established.
>
> Sounds like he moved behind a firewall that won't allow access to your
> IMail port. If you're serving IMail on port 8383 (the default), that's
> the most likely reason. He'll either need to get his IS dept. to open up
> that port, or you'll have to switch to serving on port 80 (the default
> for http). What's your IMail URL?
>
> HTH,
>
> Ron Allen Hornbaker ����
> Humankind Systems, Inc. ~
> mailto:[EMAIL PROTECTED]
>
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>
>
>
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