Frank,
When you look in the task manager, what process is using the CPU? I might
have missed what version of Imail you are using. I had CPU problems with
the 4.0 and early 5.0 releases. Web Messaging was eating major amounts of
CPU.
Cya
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Frank Tanner
> Sent: Tuesday, May 09, 2000 3:08 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] BIG Problem/Dissatisfied Customer
>
>
> Again, I will re-iterate.....It is not the machine. However, it COULD be
> the number of SMTP threads causing it. The CPU Utilization ONLY goes that
> high when iMail is running.
>
> I can completely shut down iMail and run other types of apps on
> the server,
> and they run just fine w/o eating the CPU cycles.
>
> I have set the number of SMTP threads to 10, 15, and 30 in the
> registry. I
> get pretty much the same results all the way across the board. It seems
> like the more threads I use the more the CPU gets used, which stands to
> reason.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of
> [EMAIL PROTECTED]
> Sent: Friday, July 10, 2893 4:44 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] BIG Problem/Dissatisfied Customer
>
>
> > Sometimes up to four hours.
>
> Given that your CPU utilization is around 75%, it sounds like you may have
> your maximum # of SMTP threads being used, and when new E-mail
> comes in, it
> can't be sent out right away, so it has to wait another 10 minutes (or
> whatever it is configured to) before being sent again. It make take a
> number of "bumps" before it finally finds a free thread.
>
> Of course, that would raise the question as to why you have 75% CPU usage.
> That I can't answer. You might want to try making a backup, and
> running it
> on a test machine to see if the CPU usage is so high. It may be an issue
> with the machine.
>
> > There was nothing I could find in the logs as to why they were
> > being delayed.
>
> There has to be *some* information there. If it says that it receives the
> mail at 03:23:10, and sends it at 03:23:15, and the user complains that it
> takes 4 hours to get it, it's time to have a little chat with your user.
> Logs never lie, only people do. :)
>
> Seriously, though, the logs should show the time the E-mail came
> in and the
> time it finally left, plus any attempts in between. If it just shows it
> coming it at, say, 03:23:10 and the next entry is at 07:04:20, that too
> tells you a lot.
> -Scott
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