I'm aware 30 is the default. I was decreasing it to test and see if the CPU
utilization went up or down. I bumped it up to 45 approx 10 minutes ago.
Should I have to reboot the server or no, after doing so?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Morrison
Sent: Tuesday, May 09, 2000 12:56 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] BIG Problem/Dissatisfied Customer
Frank,
30 is the default
decreasing this will only make things worse.
try increasing by increments of 5 starting with 35.
regards,
John
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Frank Tanner
Sent: Tuesday, May 09, 2000 12:08 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] BIG Problem/Dissatisfied Customer
Again, I will re-iterate.....It is not the machine. However, it COULD be
the number of SMTP threads causing it. The CPU Utilization ONLY goes that
high when iMail is running.
I can completely shut down iMail and run other types of apps on the server,
and they run just fine w/o eating the CPU cycles.
I have set the number of SMTP threads to 10, 15, and 30 in the registry. I
get pretty much the same results all the way across the board. It seems
like the more threads I use the more the CPU gets used, which stands to
reason.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, July 10, 2893 4:44 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] BIG Problem/Dissatisfied Customer
> Sometimes up to four hours.
Given that your CPU utilization is around 75%, it sounds like you may have
your maximum # of SMTP threads being used, and when new E-mail comes in, it
can't be sent out right away, so it has to wait another 10 minutes (or
whatever it is configured to) before being sent again. It make take a
number of "bumps" before it finally finds a free thread.
Of course, that would raise the question as to why you have 75% CPU usage.
That I can't answer. You might want to try making a backup, and running it
on a test machine to see if the CPU usage is so high. It may be an issue
with the machine.
> There was nothing I could find in the logs as to why they were
> being delayed.
There has to be *some* information there. If it says that it receives the
mail at 03:23:10, and sends it at 03:23:15, and the user complains that it
takes 4 hours to get it, it's time to have a little chat with your user.
Logs never lie, only people do. :)
Seriously, though, the logs should show the time the E-mail came in and the
time it finally left, plus any attempts in between. If it just shows it
coming it at, say, 03:23:10 and the next entry is at 07:04:20, that too
tells you a lot.
-Scott
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