The problem could also be the way the user 'attached' the .pdf file.
I've seen users drag a file into the body of the message they're
sending, then when the recipient opens the message, there is no
seperate attachment, but something close to what you've described.
Tom Gieseler
Systems Administrator
First American Printing & Direct MAil
----- Original Message -----
From: Matt Walkowiak <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, June 01, 2000 9:53 AM
Subject: [IMail Forum] Attachments Problem - attachments SOMETIMES not
getting thru
> I am also having a problem like this one with one of my customers.
> When they send an e-mail with an attachment to other people in the company
> using the web client, everything works fine.
> When they send an e-mail with at attachment to other people in the company
> using Outlook 2000, SOMETIMES users that view their mail using the I-mail
> web client will see that an attachment was sent (little paperclip in the
> subject line) but in the body of the message there is nothing to click on
to
> download the attachment. If that same message is viewed using Outlook
2000,
> everything works great. (The problem also happens when a MAC using
Outlook
> Express tries to open the attachment.) The problem only seems to happen
> when sending FROM Outlook 2000.
> The worst part of this problem is that I cannot for the life of me
duplicate
> the problem, nor can I-mail. I have, however, seen the problem - a user
> gave me her pword and I logged into her account using the web client.
>
> Can anyone shed some light on this situation? The only other solution on
> the table is build an Exchange solution from the ground up (yuk...)
>
> -----Original Message-----
> From: Zulkarnain Janal [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, May 31, 2000 10:46 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Attachments Problem
>
>
> I use web messaging but when I test it using OE and outlook, its OK.
>
> >How are you opening the mail message? OE, outlook, or web messaging?
> >
> >
> >Mike Delp
> >Director of Technical Services
> >Database Computer Group, Inc.
> >(515) 564-0150
> >FAX- (515) 564-0152
> >[EMAIL PROTECTED]
> >
> >-----Original Message-----
> >From: Zulkarnain Janal [mailto:[EMAIL PROTECTED]]
> >Sent: Wednesday, May 31, 2000 9:54 PM
> >To: [EMAIL PROTECTED]
> >Subject: [IMail Forum] Attachments Problem
> >
> >I receive an attachment in the form of pdf file but when I open the email
> >that comes with the attachment, it just shows me ascii characters in the
> >body of the email, can anybody help me ?
> >
> >--
> >Zulkarnain Janal
> >IT Executive (Support)
> >Star Publications (M) Bhd
> >--
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >
> >
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
