Matt-
We had a similar problem here, just recently. When I looked at
the message encoding, I noticed that the attacment contained
a Content-Type: application/ms-tnef;
name="winmail.dat"
Microsofts KB had some info at:
suppport.microsoft.com/support/kb/articles/Q241/4/38.ASP
ID: Q241538 - OL 2000 How Message Formats Affect Internet Mail
Basically, Microsoft has a non-standard RTF encoding option in
OL2000. The 'fix' from them - is to have the sender turn off the RTF option.
Tom Gieseler
Systems Administrator
First American Printing & Direct Mail
----- Original Message -----
From: Matt Walkowiak <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, June 01, 2000 9:53 AM
Subject: [IMail Forum] Attachments Problem - attachments SOMETIMES not
getting thru
> I am also having a problem like this one with one of my customers.
> When they send an e-mail with an attachment to other people in the company
> using the web client, everything works fine.
> When they send an e-mail with at attachment to other people in the company
> using Outlook 2000, SOMETIMES users that view their mail using the I-mail
> web client will see that an attachment was sent (little paperclip in the
> subject line) but in the body of the message there is nothing to click on
to
> download the attachment. If that same message is viewed using Outlook
2000,
> everything works great. (The problem also happens when a MAC using
Outlook
> Express tries to open the attachment.) The problem only seems to happen
> when sending FROM Outlook 2000.
> The worst part of this problem is that I cannot for the life of me
duplicate
> the problem, nor can I-mail. I have, however, seen the problem - a user
> gave me her pword and I logged into her account using the web client.
>
> Can anyone shed some light on this situation? The only other solution on
> the table is build an Exchange solution from the ground up (yuk...)
>
> -----Original Message-----
> From: Zulkarnain Janal [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, May 31, 2000 10:46 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Attachments Problem
>
>
> I use web messaging but when I test it using OE and outlook, its OK.
>
> >How are you opening the mail message? OE, outlook, or web messaging?
> >
> >
> >Mike Delp
> >Director of Technical Services
> >Database Computer Group, Inc.
> >(515) 564-0150
> >FAX- (515) 564-0152
> >[EMAIL PROTECTED]
> >
> >-----Original Message-----
> >From: Zulkarnain Janal [mailto:[EMAIL PROTECTED]]
> >Sent: Wednesday, May 31, 2000 9:54 PM
> >To: [EMAIL PROTECTED]
> >Subject: [IMail Forum] Attachments Problem
> >
> >I receive an attachment in the form of pdf file but when I open the email
> >that comes with the attachment, it just shows me ascii characters in the
> >body of the email, can anybody help me ?
> >
> >--
> >Zulkarnain Janal
> >IT Executive (Support)
> >Star Publications (M) Bhd
> >--
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >
> >
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
>
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