Hi Don,

Didn't mean to send the last mail off list. Anyway, the date in you message
appears to be yesterday, I'm sorry to ask the same question again but have
you tried with a new message today because their server gave exactly the
right message to me this afternoon? 

Also you could try faking a session by telneting to the 204.0.130.32 on port
25 and enter EHLO mail.inetconcepts.net. 

This is the reply I got earlier this afternoon

220 mail1.theplanet.com ESMTP Sendmail 8.8.8/8.8.7; Tue, 18 Jul 2000
08:07:02 -0500 (CDT)
ehlo validmailserver
250-mail1.theplanet.com Hello validmailserver [192.168.0.1], pleased to meet
you
250-EXPN
250-VERB
250-8BITMIME
250-SIZE 20000000
250-DSN
250-ONEX
250-ETRN
250-XUSR
250 HELP
quit


Steve


Steven Moore
Internet Development Engineer
Research Machines
+44 1235 823522 

-----Original Message-----
From: Don Brown [mailto:[EMAIL PROTECTED]]
Sent: 18 July 2000 15:17
To: STEVEN MOORE (IFL)
Subject: RE: [IMail Forum] ERR 503 - Duplicate HELO/EHLO


Yes - Look at this dialog.  It first answers No to EHLO, but then gives all 
the ESMTP stuff and errors out.
07:17 12:49 SMTP-(00000608) processing d:\imail\spool\Q5d8472d.FWD
07:17 12:49 SMTP-(00000608) Trying theplanet.com (0)
07:17 12:49 SMTP-(00000608) Connect theplanet.com [204.0.130.32:25] (1)
07:17 12:49 SMTP-(00000608) 220 mail1.theplanet.com ESMTP Sendmail 
8.8.8/8.8.7; Mon, 17 Jul 2000 12:55:23 -0500 (CDT)
07:17 12:49 SMTP-(00000608) >EHLO mail.inetconcepts.net
07:17 12:49 SMTP-(00000608) 502
07:17 12:49 SMTP-(00000608) >HELO mail.inetconcepts.net
07:17 12:49 SMTP-(00000608) 250-EXPN
07:17 12:49 SMTP-(00000608) 250-VERB
07:17 12:49 SMTP-(00000608) 250-8BITMIME
07:17 12:49 SMTP-(00000608) 250-SIZE 20000000
07:17 12:49 SMTP-(00000590) forwarded message to [EMAIL PROTECTED]
07:17 12:49 SMTP-(00000608) 250-DSN
07:17 12:49 SMTP-(00000608) 250-ETRN
07:17 12:49 SMTP-(00000608) 250-XUSR
07:17 12:49 SMTP-(00000608) 250 HELP
07:17 12:49 SMTP-(00000608) >MAIL FROM:<[EMAIL PROTECTED]>
07:17 12:49 SMTP-(00000608) 503 mail1.theplanet.com Duplicate HELO/EHLO
07:17 12:49 SMTP-(00000608) ERR undeliverable 503 mail1.theplanet.com 
Duplicate HELO/EHLO
07:17 12:49 SMTP-(00000608) SMTP_DELIV_FAILED
07:17 12:49 SMTP-(00000608) >QUIT
07:17 12:49 SMTP-(00000608) 250 <[EMAIL PROTECTED]>... Sender ok
07:17 12:49 SMTP-(00000608) Creating message from Postmaster
07:17 12:49 SMTP-(00000608) finished d:\imail\spool\Q5d8472d.FWD status=2




At 08:12 AM 7/18/00, you wrote:
>Actually it is interesting because I just connected to the server on port
25
>and got the correct response for EHLO, i.e. it does support it ESMTP and
>does not give a 502 error
>
>220 mail1.theplanet.com ESMTP Sendmail 8.8.8/8.8.7; Tue, 18 Jul 2000
>08:07:02 -0500 (CDT)
>ehlo validmailserver
>250-mail1.theplanet.com Hello validmailserver [192.168.0.1], pleased to
meet
>you
>250-EXPN
>250-VERB
>250-8BITMIME
>250-SIZE 20000000
>250-DSN
>250-ONEX
>250-ETRN
>250-XUSR
>250 HELP
>quit
>
>I paraphrased the message to protect some IP addresses but aprt from that
>this is what I get back. Are you still getting the problem today??
>
>Steve
>
>
>Steven Moore
>Internet Development Engineer
>Research Machines
>+44 1235 823522
>
>-----Original Message-----
>From: Don Brown [mailto:[EMAIL PROTECTED]]
>Sent: 18 July 2000 13:49
>To: STEVEN MOORE (IFL)
>Subject: RE: [IMail Forum] ERR 503 - Duplicate HELO/EHLO
>
>
>O.K.  But, the sender gets a bounced mail message from the Postmaster/Us
>and the log does show that the message was Not delivered.  See below --
>
>I get these from other mail servers, as well.  Which mail server has the
>problem (us or them)?
>
>
>07:17 12:49 SMTP-(00000608) >MAIL FROM:<[EMAIL PROTECTED]>
>07:17 12:49 SMTP-(00000608) 503 mail1.theplanet.com Duplicate HELO/EHLO
>07:17 12:49 SMTP-(00000608) ERR undeliverable 503 mail1.theplanet.com
>Duplicate HELO/EHLO
>07:17 12:49 SMTP-(00000608) SMTP_DELIV_FAILED
>07:17 12:49 SMTP-(00000608) >QUIT
>07:17 12:49 SMTP-(00000608) 250 <[EMAIL PROTECTED]>... Sender ok
>07:17 12:49 SMTP-(00000608) Creating message from Postmaster
>07:17 12:49 SMTP-(00000608) finished d:\imail\spool\Q5d8472d.FWD status=2
>
>Date: Mon, 17 Jul 2000 12:49:46 -0500
>From: "Postmaster" <[EMAIL PROTECTED]>
>Sender: <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Subject: Undeliverable Mail
>undeliverable to [EMAIL PROTECTED]
>
>Original message follows.
>Received: from SMTP32-FWD by Riccione.com
>(SMTP32) id A000005D8; Mon, 17 Jul 2000 12:49:33 -0500
>Received: from [216.234.234.32] by mail.inetconcepts.net
>(SMTPD32-6.00) id A707F0116; Mon, 17 Jul 2000 12:48:55 -0500
>Received: from [207.55.152.35] ([207.55.152.35])
>by mail1.theplanet.com (8.8.8/8.8.7) with ESMTP id MAA05383
>for <[EMAIL PROTECTED]>; Mon, 17 Jul 2000 12:54:41 -0500 (CDT)
>Mime-Version: 1.0
>X-Sender: [EMAIL PROTECTED]
>Message-Id: <p04320409b598f8a0a77f@[207.55.152.35]>
>Date: Mon, 17 Jul 2000 12:54:04 -0500
>To: [EMAIL PROTECTED]
>From: Nick Riccione <[EMAIL PROTECTED]>
>Subject: Fwd: Undeliverable Mail
>Content-Type: text/plain; charset="us-ascii" ; format="flowed"
>
>
>
>
>At 06:41 AM 7/18/00, you wrote:
> >It's not really an error. EHLO is a request to do ESMTP (Enhanced SMTP I
> >think) if a server does not support ESMTP then it will send back a 502
>error
> >message, then the mail server will send a normal SMTP request (HELO).
> >
> >ESMTP offers service such as message size checking and pipelining.
> >
> >This is by design and as long as the HELO is responded to it is working
> >fine.
> >
> >Steve
> >
> >
> >
> >Steven Moore
> >Internet Development Engineer
> >Research Machines
> >+44 1235 823522
> >
> >-----Original Message-----
> >From: Don Brown [mailto:[EMAIL PROTECTED]]
> >Sent: 18 July 2000 11:53
> >To: imail
> >Subject: [IMail Forum] ERR 503 - Duplicate HELO/EHLO
> >
> >
> >I seem to be getting these errors rather frequently and from several
> >different destination mail systems.  Is this a problem here or with the
> >destination mail system?  The below example is not universal for
theplanet
> >-- it does accept mail without this error, too.  I haven't been able to
> >determine a pattern for the error, or non-error, condition with this
> >destination mail server.
> >
> >
> >07:17 12:41 SMTP-(000006FC) finished d:\imail\spool\Q7644531.FWD status=1
> >07:17 12:41 SMTPD(002C013C) [207.250.144.15] HELO isp-lists.sparklist.com
> >07:17 12:41 SMTPD(0110012E) [168.75.231.8] connect 216.234.234.33 port
>33074
> >07:17 12:41 SMTPD(002C013C) [207.250.144.15] MAIL
> >FROM:<[EMAIL PROTECTED]>
> >07:17 12:41 SMTPD(002C013C) [207.250.144.15] RCPT
> >TO:<[EMAIL PROTECTED]>
> >07:17 12:41 SMTPD(002C013C) [207.250.144.15] d:\imail\spool\D453313c.SMD
> >1584
> >07:17 12:41 SMTPD(0110012E) [216.234.234.33] HELO mail1.theplanet.com
> >07:17 12:41 SMTP-(00000608) processing d:\imail\spool\Q453313c.SMD
> >07:17 12:41 SMTPD(0110012E) [216.234.234.33] MAIL
From:<[EMAIL PROTECTED]>
> >07:17 12:41 SMTPD(0110012E) [216.234.234.33] RCPT
To:<[EMAIL PROTECTED]>
> >07:17 12:41 SMTPD(00050154) [168.75.231.8] connect 168.75.231.8 port 1362
> >07:17 12:41 SMTP-(00000608) finished d:\imail\spool\Q453313c.SMD status=1
> >07:17 12:41 SMTPD(0110012E) [216.234.234.33] d:\imail\spool\D453612e.SMD
> >2039
> >07:17 12:41 SMTP-(00000608) processing d:\imail\spool\Q453612e.SMD
> >07:17 12:41 SMTP-(00000608) forwarded message to [EMAIL PROTECTED]
> >07:17 12:41 SMTP-(00000608) finished d:\imail\spool\Q453612e.SMD status=1
> >07:17 12:41 SMTP-(000004C4) processing d:\imail\spool\Q608453e.FWD
> >07:17 12:41 SMTP-(000004C4) Trying theplanet.com (0)
> >07:17 12:41 SMTP-(000004C4) Connect theplanet.com [204.0.130.32:25] (1)
> >07:17 12:41 SMTP-(000004C4) 220 mail1.theplanet.com ESMTP Sendmail
> >8.8.8/8.8.7; Mon, 17 Jul 2000 12:47:08 -0500 (CDT)
> >07:17 12:41 SMTP-(000004C4) >EHLO mail.inetconcepts.net
> >07:17 12:41 SMTP-(000004C4) 502
> >07:17 12:41 SMTP-(000004C4) >HELO mail.inetconcepts.net
> >07:17 12:41 SMTP-(000004C4) 250-EXPN
> >07:17 12:41 SMTP-(000004C4) 250-VERB
> >07:17 12:41 SMTP-(000004C4) 250-8BITMIME
> >07:17 12:41 SMTP-(000004C4) 250-SIZE 20000000
> >07:17 12:41 SMTP-(000004C4) 250-DSN
> >07:17 12:41 SMTP-(000004C4) 250-ONEX
> >07:17 12:41 SMTP-(000004C4) 250-ETRN
> >07:17 12:41 SMTP-(000004C4) 250-XUSR
> >07:17 12:41 SMTP-(000004C4) 250 HELP
> >07:17 12:41 SMTP-(000004C4) >MAIL FROM:<[EMAIL PROTECTED]>
> >07:17 12:41 SMTP-(000004C4) 503 mail1.theplanet.com Duplicate HELO/EHLO
> >07:17 12:41 SMTP-(000004C4) ERR undeliverable 503 mail1.theplanet.com
> >Duplicate HELO/EHLO
> >07:17 12:41 SMTP-(000004C4) SMTP_DELIV_FAILED
> >07:17 12:41 SMTP-(000004C4) >QUIT
> >07:17 12:41 SMTP-(000004C4) 250 <[EMAIL PROTECTED]>... Sender ok
> >07:17 12:41 SMTP-(000004C4) Creating message from Postmaster
> >07:17 12:41 SMTP-(000004C4) finished d:\imail\spool\Q608453e.FWD status=2
> >
> >Thanks,
> >--
> >Don Brown - Dallas, Texas USA       Internet Concepts, Inc.
> >[EMAIL PROTECTED]            http://www.inetconcepts.net
> >PGP Key ID: 04C99A55                  (972) 788-2364  Fax: (972) 788-5049
> >PGP Fingerprint: 2A72 3C0F D3F4 5086 E588 89BA 7353 1710 04C9 9A55
> >PGP Key Servers: http://pgpkeys.mit.edu:11371 ldap://certserver.pgp.com
> >--
> >
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >
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> >
> >
> >STANDARD DISCLAIMER: This message is confidential. You should not copy it
>or
> >disclose its contents to anyone. You may use and apply the information
only
> >for the intended purpose. Internet communications are not secure and
> >therefore RM does not accept legal responsibility for the contents of
this
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> >not those of RM. If this email has come to you in error please delete it
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> >
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>
>--
>Don Brown - Dallas, Texas USA       Internet Concepts, Inc.
>[EMAIL PROTECTED]            http://www.inetconcepts.net
>PGP Key ID: 04C99A55                  (972) 788-2364  Fax: (972) 788-5049
>PGP Fingerprint: 2A72 3C0F D3F4 5086 E588 89BA 7353 1710 04C9 9A55
>PGP Key Servers: http://pgpkeys.mit.edu:11371  ldap://certserver.pgp.com
>--
>
>
>STANDARD DISCLAIMER: This message is confidential. You should not copy it
or
>disclose its contents to anyone. You may use and apply the information only
>for the intended purpose. Internet communications are not secure and
>therefore RM does not accept legal responsibility for the contents of this
>message. Any views or opinions presented are only those of the author and
>not those of RM. If this email has come to you in error please delete it
and
>any attachments.

--
Don Brown - Dallas, Texas USA       Internet Concepts, Inc.
[EMAIL PROTECTED]            http://www.inetconcepts.net
PGP Key ID: 04C99A55                  (972) 788-2364  Fax: (972) 788-5049
PGP Fingerprint: 2A72 3C0F D3F4 5086 E588 89BA 7353 1710 04C9 9A55
PGP Key Servers: http://pgpkeys.mit.edu:11371  ldap://certserver.pgp.com
--


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