[IMail Forum] Here's a weird one

[Jonathan Waldchen]

Ok, I've tried everything and can't figure this problem out. Currently our Imail server is hosting about 12 different mail domains. The server is setup with one real IP address as our default mail domain and the rest are virtual IP's. Also, our default mail domain is running off of a SQL database. Here's the problem. A few of our customers work for a software company accross the street from us. Apparently, they can not send from their system to their personal email accounts at surrealnet.net (our default) domain. They can however, mail to [EMAIL PROTECTED]. Now at first I thought it was a DNS resolution problem but then I sent an email from their system to a surrealnet.com alias pointing to their surrealnet.net address, and it went through fine. Since surrealnet.com is hosted on the same Imail machine and resolving from the same DNS servers I don't know if the problem is DNS related or not. The only other thing I can think of is that when setting up SQL (actually running Platypus billing software) we used a configuration tool called BTImail.exe which I setup using the IP address not the domain name. If anyone has ever had or heard of this problem before any help would be great. Thanks.     Jonathan Waldchen SurrealNET Corporation