If the customer pings surrealnet.net does it resolve to an address other
than 63.65.13.8?
Dave
In reply to 1 Aug message from [EMAIL PROTECTED]:
>Ok, I've tried everything and can't figure this problem out.
>Currently our Imail server is hosting about 12 different mail
>domains. The server is setup with one real IP address as our
>default mail domain and the rest are virtual IP's. Also, our
>def ault mail domain is running off of a SQL database. Here's
>the problem. A few of our customers work for a software
>company accross the street from us. Apparently, they can not
>send from their system to their personal email accounts at
>surrealnet.net (our default) domain. They can however, mail
>to [EMAIL PROTECTED] Now at first I thought it was a DNS
>resolution problem but then I sent an email from their system
>to a surrealnet.com alias pointing to their surrealnet.net
>address, and it went throug h fine. Since surrealnet.com is
>hosted on the same Imail machine and resolving from the same
>DNS servers I don't know if the problem is DNS related or
>not. The only other thing I can think of is that when setting
>up SQL (actually running Platypus bi lling software) we used
>a configuration tool called BTImail.exe which I setup using
>the IP address not the domain name. If anyone has ever had or
>heard of this problem before any help would be great. Thanks.
>Jonathan Waldchen
>SurrealNET Corporation
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