I am new to iMail. I am very low volume. I tried Merak but could not get it to work and could not take any more if my time. So I purchased iMail. $999 is serious money to an independent. This is a very serious problem. Does mail just stop? What is IPSwitch position? Do they read this list? Do they care? I paid $999 so that I would get a reliable product and excellent support. I am an independent running one server. This can cost me a lot since every hour I dealing with problem that iMail should handle is an hour I cannot bill. I KNOW you guys have a lot more at stake, but then again we all do if mail does not got thru. Bartee Lamar 770-642-1502 Enterprise Energy Consulting Internet, Enterprise, Database Design and Systems Development www.enterpriseenergy.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Madscientist Sent: Monday, September 25, 2000 8:01 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] For Len and IPSwitch ----------- READ THIS IPSWITCH. PLEASE. I have to agree here... we just got burned by this as well... Any MTA that can choke on a message is badly broken. At the very least, it should be able to skip that message after a reasonable time out, log it (Wouldn't that be nice), and move on to the rest of the queue. Email is a highly critical operation... it should be treated that way... this kind of bug is simply not acceptable. After all, it goes to the core of the product - delivering mail. I for one, will be forced to take a wait and see attitude... We will NOT buy version 7 (when it's available) until IPSwitch fixes this issue and shows us that the MTA has been safeguarded against critical failures. We simply can't afford the risk. _M -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Mark McDonald Sent: Monday, September 25, 2000 4:30 AM To: '[EMAIL PROTECTED]' Subject: [IMail Forum] For Len and IPSwitch ----------- READ THIS IPSWITCH. PLEASE. Hey Len, What I don't understand is why you stand behind a piece of software like IMail. We're having these damn SMTP problems again and they tell us the same thing "copy all 19,000 backed up spool files to a temp dir and move them in bunches to find the problem". I've been at it the last 9 hours and I'm down to 11,000 messages. This is bull crap. I finally told IMail to send all messages through one of our exchange servers. PHEW! I love Exchange's MTA, it's great, not one hiccups and they're all gone. I don't know what the hell the problem is with IPSwitch. They never want a copy of the culprit message, they supposedly don't know what it is, but don't want any hints on fixing it. We're supposed to drool over the "new" v7.0 coming out and they haven't even fixed these problems. IMail is GREAT when it comes to features, you can't beat it (We've tried, and in all honesty, IMail rocks feature wise). Although, when you get to the core of the product (The MTA), it's the most unstable, buggy piece of software we've ever seen. It not only doesn't deliver the culprit message, but all messages afterwards are queued indefinitely. What is the deal IPSwitch? -Mark McDonald [EMAIL PROTECTED] The Siteserver Network! Voice: 800.610.9856 Ext. 231 - Fax: 888.333.2710 -----Original Message----- From: Edgardo Jawerbaum [mailto:[EMAIL PROTECTED]] Sent: Tuesday, September 19, 2000 2:13 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] DNS and backup mailserver They should!!!! > Hi Len, > > Does IPSwitch pay you? Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
