You are not alone if it makes you feel any better.  I started emailing support and they have been answering.  You might want to give email a try if you havn't already. Later...

At 03:06 AM 10/13/00 -0400, you wrote:
Because paying for a support contract sure isnt' the way!  We have had a
major problem for months in reference to web mail and they have done
nothing.  Everytime I can, the tech I need is on the phone and will call me
back, right!  Or they leave me on hold at my expense for excessive lengths
of time to never return to the phone.

Barry S. Hudson
Network Admin, CCNA
Fredericksburg Savings Bank
www.fsbnk.com
Business Email - [EMAIL PROTECTED]
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