Ajay,
That error number is for Winsock and the text for it is 'Connection reset by
peer' and that means the remote end has disconnected. But IMail would not
normally disconnect SMTP unless it was told to do so (by some settings) or
after a much longer timeout (1/2 hour or more).
What do you have in the 'SMTP Security' settings and for Control Access (the
radio button and the data in the table)?
If all the above is clean, then I would still think this is client side as
they are the only ones with any problem. You say this connection is for 4
users. How about only 1 of them actually being on (connected) and then
trying the send of large email? Any different?
Still could be that ISDN and MTU. Often this seems to come out of nowhere
and things worked great yesterday, but not today.
Can they try a dialup connection? If that works, then I would think that
means it is the ISDN connection, setup, whatever.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Ajay Tikoo" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, December 13, 2000 3:06 PM
Subject: RE: [IMail Forum] Help ... SMTP Connection timing out...
> Daniel,
> Thanks for responding. The error I am getting says:
> The tast could not be completed as the connection to the server timed out
> (10054).
> This happens even when I have the time out of 5 minutes and the connection
> to the server is through ISDN line shared among four people. There is no
> problem in receiving the mails, whatever the size be.
> There are no hardware changes on the client as well as the server end.
> When I see the logs at the server it has entries for the connection, mail
> from and then the first rcpt. There are no entries related to that
> connection thereafter.
> ___________
> Ajay Tikoo
>
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> > Sent: Friday, July 10, 2893 6:44 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [IMail Forum] Help ... SMTP Connection timing out...
> >
> >
> > Ajay,
> >
> > Not much info to go on here, so all I can do is ask more questions.
> >
> > Please include the complete and exact error message from the client,
> > when you try to send.
> >
> > That you can telnet to SMTP service and manually send email, means
> > that IMail is working and not 'timing out'. And that youcna send
> > small message, is a clue, too. Is the client using a slow (dialup)
> > connection? This almost sounds like a MTU (see KB!) problem at the
> > client end. Or it could be that the client is just not waiting long
> > enough (set to 1 minute if via LAN, 5 minutes or more, if dialup).
> >
> > Not sure that your conclusion about it not being a client issue is
> > true. If both clients were using similiar slow connection and have
> > same 'timeout', it could still be a client problem.
> >
> > If the problem jst appeared, what else might have 'changed' at about
> > the same time? Did you add a new router? That could give you a MTU
> > problem! Any other changes to the network??
> >
> > Daniel Donnelly
> > ___________________________________________________________
> >
> >
> >
> > In reply to 12 Dec message from [EMAIL PROTECTED]:
> >
> > >I am facing a strange problem since yesterday in the imail
> > >server. I am using Imail 6.04. I am able to receive the
> > >messages with no problem (POP), but while sending the
> > >messages, the connection times out. If I send a test message
> > >(small size), it goes through. I tried with ping and
> > >traceroute, it seems that the connectivity is allright. If I
> > >telnet to the smtp port, the server response is quite fast and
> > >I am able to send the messsages. This should not be a client
> > >problem as I have tried it from two different PCs and two
> > >different clients (Outlook2000 and Eudora 5).
> > >Can anyone help me sorting this out?
> > >Thank you in advance.
> > >___________
> > >Ajay Tikoo
> > >Network Administrator
> > >Zerowait Computers Inc.
> >
> > >Please visit
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> >
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> >
> >
> >
> >
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