port 8383 is probably blocked
----- Original Message -----
From: "Ross Bradley" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, January 15, 2001 11:21 AM
Subject: [IMail Forum] Client Firewall
> I have a client who travels to many offices. He has a couple of offices
> where he cannot access his webmail which is standard imail 6.05 webmail
> on port 80. The only commonality between offices is that each place he
> cannot access webmail has a firewall. The firewall is setup to allow
> web browsing so I don't know what the problem is. Has anyone else run
> into this? In case I havn't explained it accurately I am attaching a
> copy of my clients last email about the problem.
>
>
> Thanks in advance,
> Keep Smiling,
> Ross Bradley
> Phone: 508.482.0164
> Fax: 508.482.0167
> http://www.tech2010.net
>
>
>
> Ross,
>
> I mentioned to you earlier about problems I was having checking my mail
> at
> customer sites using iMail -- it frequently kicks me back to the login
> screen whenever I attempt to reply to a message, send a composed
> message, etc.
>
> I've done some more experimenting with this, and have found that it only
>
> happens when the customer site has an Internet connection with a
> firewall
> to prevent remote access to their site. If they have an open network,
> or I
> use a dial-up access, it isn't a problem.
>
> Are you aware of what requirements iMail has to use it behind a
> firewall? I'm at a customer site today that has a total firewall --
> only
> outgoing web browsing and e-mail access are allowed -- and I have
> confirmed
> that I can't use the iMail with the web browser at this site. I
> experimented with opening up access to your IP address for the
> iMail server, but that didn't help so it must be coming back to the web
> browser with some kind of authentication request that isn't getting
> passed
> back to the local browser.
>
> I went to the iMail web site to see if I could find any useful
> information
> there, but didn't see anything relating to the firewalls. Any
> suggestions
> on where it would be? I can experiment with changing the firewall
> settings
> to test out theories, but I'm not sure where I need to look.
>
> Thanks!
>
> Larry
>
>
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