Hello,
I  web host a domain called visioninsurancegroup.com.
These people have their own mail server now.
I need to route mail to their mail server.
They have an ip address but do not have a separate unique domain name for
their mail server.

I manager the dns for visioninsurancegroup.com

In dns I requested an A record for mail.visioninsurancegroup.com
The A record is  suppose to be pointed to their mail server's ip,
64.205.74.220
They do not have another domain assocated with their mail server,which
happens to be an exhange server, so I defined mail.visioninsurancegroup.com
and pointed it to their ip address.
I do not have total control over dns..I am getting a new one this month
where I will have total control, so I am not 100% sure the A record was
created properly.

Now, I know there are more sophisticated ways to hook up with exhange, but
at this point I simply want all mail for visioninsurancegroup.com to go
there directly, without hitting IMAIL. I need to make sure a straight dns mx
change works.

When I look at the dns records via online tools, it looks like there is an A
record for mail.visioninsurancegroup.com

Then I changed the mx records to point to mail.visioninsurancegroup.com

Yet, mail seems to get sent to visioninsurancegroup.com, NOT
mail.visioninsurancegroup.com

In viewing the dns records with online tools, everything looks ok. But it is
not working. I tried sending mail to an address at visioninsurancegroup.com
through an imail server that I will call server1.

Visioninsurancegroup.com is hosted on a different server  (I will call it
server2) that happens to have imail on it. I would not expect to see any
limail log activity on server2 for messages I send to
visioninsurancegroup.com, but what happens is that on server1, the smtp log
shows that server1 connects to server2, visioninsurancegroup.com.

It does not connect to mail.visioninsurance.com The address is not found on
server2, and so a error message occurs.

I was wondering if this kind of configuration is supported. Is it the clunky
old dns I must use today? Or is something wrong with the basic idea...

I'd like to know so that I can tell the customer..whether I will be able to
do it once I get my shiny new DNS later this month.


Best Regards
Kim


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