>I  web host a domain called visioninsurancegroup.com.

ns1.arriba.net doesn't respond

>These people have their own mail server now.
>I need to route mail to their mail server.
>They have an ip address but do not have a separate unique domain name for
>their mail server.

hmmm

>I manager the dns for visioninsurancegroup.com

ns2.arriba.net doesn't respond, either.  :)))

>In dns I requested an A record for mail.visioninsurancegroup.com
>The A record is  suppose to be pointed to their mail server's ip,
>64.205.74.220

amazing:

# dig mail.visioninsurancegroup.com A

; <<>> DiG 8.1 <<>> mail.visioninsurancegroup.com A
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
;; QUERY SECTION:
;;      mail.visioninsurancegroup.com, type = A, class = IN

;; ANSWER SECTION:
mail.visioninsurancegroup.com.  4D IN A  64.205.74.220

:))

>They do not have another domain assocated with their mail server,which
>happens to be an exhange server, so I defined mail.visioninsurancegroup.com
>and pointed it to their ip address.

ok, but maybe something like exchange.visioninsurancegroup.com could 
be used, too.

>I do not have total control over dns..

ah, ah, no excuses!!!  :)))

>I am getting a new one this month where I will have total control, 
>so I am not 100% sure the A record was created properly.

use dig to look it up!!

>Now, I know there are more sophisticated ways to hook up with exhange

smtp is smtp, you seem to be on the right track.

>, but at this point I simply want all mail for visioninsurancegroup.com to go
>there directly, without hitting IMAIL. I need to make sure a straight dns mx
>change works.

ok, then MX records are how you're going to route the mail there.

# dig visioninsurancegroup.com mx

; <<>> DiG 8.1 <<>> visioninsurancegroup.com mx
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 3
;; QUERY SECTION:
;;      visioninsurancegroup.com, type = MX, class = IN

;; ANSWER SECTION:
visioninsurancegroup.com.  4D IN MX  0 mail.visioninsurancegroup.com.
visioninsurancegroup.com.  4D IN MX  10 mail.visioninsurancegroup.com.

btw, MX 0 is an open relay.  and why have identical MX hostnames??

>When I look at the dns records via online tools, it looks like there is an A
>record for mail.visioninsurancegroup.com

pository

>Then I changed the mx records to point to mail.visioninsurancegroup.com

nope:

# dig mail.visioninsurancegroup.com mx

; <<>> DiG 8.1 <<>> mail.visioninsurancegroup.com mx
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUERY SECTION:
;;      mail.visioninsurancegroup.com, type = MX, class = IN

;; AUTHORITY SECTION:
visioninsurancegroup.com.  2h58m19s IN SOA  ns1.arriba.net. 
hostmaster.arriba.net. (
                                         1999061415      ; serial
                                         1D              ; refresh
                                         2H              ; retry
                                         4w2d            ; expiry
                                         4D )            ; minimum

You need MX for mail.visioninsurancegroup.com and visioninsurancegroup.com
plus an A record for each, GAMEOVER.

>Yet, mail seems to get sent to visioninsurancegroup.com, NOT
>mail.visioninsurancegroup.com

evidence??

the DNS setting I are correct, for mail to go "MX 0 
mail.visioninsurancegroup.com"

>In viewing the dns records with online tools, everything looks ok.

yep

>But it is not working. I tried sending mail to an address at 
>visioninsurancegroup.com
>through an imail server that I will call server1.

maybe you DNS caching of MX records screwing you up. It doesn't help 
at all that ns1 and ns2 aren't responding (08:30 Paris time, Tue), 
but here's what I see and it looks cool:

# dig visioninsurancegroup.com mx

; <<>> DiG 8.1 <<>> visioninsurancegroup.com mx
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 3
;; QUERY SECTION:
;;      visioninsurancegroup.com, type = MX, class = IN

;; ANSWER SECTION:
visioninsurancegroup.com.  3d23h52m45s IN MX  10 mail.visioninsurancegroup.com.
visioninsurancegroup.com.  3d23h52m45s IN MX  0 mail.visioninsurancegroup.com.

;; AUTHORITY SECTION:
visioninsurancegroup.com.  1d23h47m21s IN NS  NS1.ARRIBA.NET.
visioninsurancegroup.com.  1d23h47m21s IN NS  NS2.ARRIBA.NET.

;; ADDITIONAL SECTION:
mail.visioninsurancegroup.com.  3d23h47m36s IN A  64.205.74.220
NS1.ARRIBA.NET.         1d23h47m21s IN A  208.230.48.52
NS2.ARRIBA.NET.         1d23h47m21s IN A  208.230.49.53

that should work, with mail going to mail.visioninsurancegroup.com

>Visioninsurancegroup.com is hosted on a different server  (I will call it
>server2) that happens to have imail on it. I would not expect to see any
>limail log activity on server2 for messages I send to
>visioninsurancegroup.com, but what happens is that on server1, the smtp log
>shows that server1 connects to server2, visioninsurancegroup.com.
>
>It does not connect to mail.visioninsurance.com The address is not found on
>server2, and so a error message occurs.

see above, there is definitely a A record for mail.visioninsurance.com

>I was wondering if this kind of configuration is supported. Is it the clunky
>old dns I must use today? Or is something wrong with the basic idea...

no, there's nothing wrong with your idea.  all you're doing is 
setting up mail routing in DNS so visioninsurance.com's mail goes to 
mail.visioninsurance.com, absolutely vanilla setup.

>I'd like to know so that I can tell the customer..whether I will be 
>able todo it once I get my shiny new DNS later this month.

you can do it now, you can do it later.  Figure out why ns1 and ns2 
aren't responding for me.

Len

http://BIND8NT.MEIway.com : Binary for ISC BIND 8.2.3 for NT4 & W2K
http://IMGate.MEIway.com  : Build free, hi-perf, anti-spam mail gateways


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