I'm still pursuing the problem of "invisible messages," and I've been talking to
Microsoft's tech support. I wanted to pass on some
of the response I received from MS to see if anyone had some comment.
Just to recap anyone new to this: invisible messages are messages that come to the
mail server (IMail in our case), but are never
downloaded to the client. This apparently happens when using Outlook Express for the
client and IMAP4 for the protocol. The
messages are "invisible" because no error is reported to either receiver and sender.
The following is the header from one such invisible message:
****************************************************************************
***
>From <[EMAIL PROTECTED]> Thu Apr 05 15:55:19 2001
Received: from mail.salemelectric.com [216.99.213.145] by mail.bcwebhost.net
with ESMTP
(SMTPD32-4.07) id A5E6600290; Thu, 05 Apr 2001 15:55:18 PST
Received: by MAIL with Internet Mail Service (5.5.2448.0)
id <H2F5YYFN>; Thu, 5 Apr 2001 16:57:37 -0700
Message-ID: <41C08510ECD0D211ABD000805FA6E986835D8F@MAIL>
From: "Koller, Craig" <[EMAIL PROTECTED]>
To: 'Ben Bednarz' <[EMAIL PROTECTED]>
Subject: RE: Update to website
Date: Thu, 5 Apr 2001 16:57:36 -0700
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2448.0)
Content-Type: text/plain;
charset="iso-8859-1"
X-UIDL: 985292777
Status: U
****************************************************************************
I submitted this header to a MS Exchange engineer. His comments were:
"Exchange is the sending mail system, What is the receiving mail system?
>From the header it looks to be sent using Plain Text, Western European
Character Set, which is default for the Exchange IMS."
AND
"The sending Exchange server appears to be sending the headers
correctly. The Exchange IMS can be configured to send non-MIME text in
US-ASCII instead of the Western European ISO-8859-1 character set to
see if that is the problem.
Have you discussed this with the vendor of IMail? It may be that they
have seen this and have a work around for it. You would think that they
would not even accept the message if the character set was a problem."
As you can see, he would like to pass the blame to IMail.
I don't think the problem is with IMail -- I think it's in Outlook Express -- but I'm
not 100% sure.
Ben Bednarz
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